Fulfillment Associate

BetterCloud; Fairfield (NJ); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare plan

401k

Paid time off

Snacks & events

Job summary

Crafty is seeking a warehouse fulfillment specialist for the Fairfield, NJ area. This full-time, on-site role supports our NYC market operation with inbound, outbound, inventory and fulfillment duties. Schedules run Sunday through Thursday: Sun 10:30 AM–7:00 PM, Mon–Thu 2:00 PM–10:30 PM. Competitive benefits accompany the role.

The position emphasizes accuracy, inventory audits, and a collaborative, problem-solving approach in a fast-paced fulfillment environment.

Qualifications

• Resilience to adapt quickly and stay positive in a fast-paced environment.
• Collaborative team player focused on shared success.
• Strong written and verbal communication across teams.
• Ability to surface problems and propose solutions within projects.
• Experience with warehouse tools and e-commerce platforms.

Responsibilities

• Support inbound, outbound, inventory and fulfillment operations.
• Ensure products are processed accurately through the fulfillment center.
• Operate warehouse equipment and use WMS to track stock.
• Collaborate with cross-functional teams to meet role goals.

Skills

Resilience

Collaborative

Effective communication

Problem solving

Tools

Warehouse equipment (pallet jacks, forklifts)

Warehouse management systems

Shopify

ShipStation

Google Suite

Job description

Who We Are

Crafty elevates workplace food and beverage programs with enhanced services managed in one innovative, centralized platform. Founded in 2015, our mission is to help companies craft better workplaces. From DraftKings to Robinhood to Zillow, we work with the world’s biggest brands to foster a culture of employee connectivity and productivity. Headquartered in Chicago, with offices in New York and the Bay Area, Crafty manages food and beverage programs across 300+ offices, serving more than 300,000 employees per month.

Our commitment to crafting better workplaces starts from within. We are a team of passionate, resourceful, and hard-working trailblazers who love what we do. Our expertise spans technology, food and beverage operations, client success, fulfillment and more. At Crafty, our people are our greatest asset, because it's our people who foster a culture that makes our company a place worth being part of.

The Role

Fairfield, NJ

Crafty is seeking an experienced warehouse specialist for the Fulfillment Associate role who will support our New York City market operation in delivering the highest quality food and beverage experience for our clients through the support of our inbound, outbound, inventory, and fulfillment operations by ensuring products are processed through our fulfillment center with operational efficiency and accuracy.

This is a full-time, on-site position based at our Fairfield, New Jersey Fulfillment Center. The schedule is Sunday through Thursday, with the following shifts:

• Sunday: 10:30 AM - 7:00 PM
• Monday - Thursday: 2 PM - 10:30 PM

Required Attributes

• Resilient - Quickly adapts to change and maintains a positive attitude to ensure ongoing success
• Collaborative - Demonstrates a team-oriented approach, emphasizing teamwork, supportive behavior, constructive conflict resolution, and a commitment to shared success. Partnering with peers in different functions within the fulfillment center
• Effective Communicator - Demonstrates exceptional communication skills across interpersonal, verbal, and written formats to ensure clear, accurate, and positive interactions
• Problem Solver - You surface and articulate basic problems and explore solutions within existing work projects

Ideal Experience

• Experience in warehouse roles such as inbound, outbound, inventory, fulfillment
• Experience utilizing warehouse equipment such as pallet jacks and fork lifts
• Experience using warehouse management systems, Google Suite, E-commerce, and fulfillment platforms (Shopify & Shipstation) to execute in fulfillment responsibilities
• Food and beverage industry experience
• Parcel and LTL shipping experience

Don’t meet all of the qualifications? We want you to consider all of your skills and experiences - both professional and personal- that would make you successful in this role. Although some qualifications are essential, others can be attained with time. We believe diverse perspectives, upbringings, and knowledge contribute to our strong company culture and we encourage you to apply.

Role Goals

• Goal #1: Achieve an inventory audit score at or above 98.5% by the end of each month, measured by our weekly inventory audits to ensure our team is processing product accurately through our fulfillment center, impacting our fill rate and market profitability
• Goal #2: Achieve a hard error percentage of 2% or lower by the end of each month, measured by our performance reporting in Tableau from quality investigations, which impact our fill rate and market profitability

What we offer

Our people mean everything to us. When you join Crafty, you’re joining a team of passionate, smart, and supportive people who work incredibly hard and have a good time along the way.

We are proud to offer a compensation package that includes our Crafty healthcare plan, covering primary health, dental, and vision plans, 401k, paid time off, equipment certification courses, and parental leave. And, of course, it also includes Crafty-grade snacks, beverages, and fun events!

Lastly, this role offers a special opportunity: to have a major hand in shaping the future of a young, flourishing company. Your creativity, ambition, and work will steer the direction of our successes.

Our compensation amount for this role is targeted at $22 per hour in Fairfield, New Jersey. Final offer amounts are determined by multiple factors including cost of living based on location, candidate experience and expertise, and may vary from the amounts listed above.

Crafty provides equal employment opportunities (EEO) to all employees and applicants for employment without discriminating against race, color, religion, sex, sexual orientation, national origin, age, disability or genetics.