Fuel Equipment Operations Manager

Reeder Distributors Inc.; Fort Worth (TX); On-site; USD 85,000 - 120,000; Full time

Job summary

Reeder Distributors, Inc. seeks an experienced Fuel Equipment Manager to lead the day-to-day operations of our Fuel Equipment service and tank teams in Fort Worth, TX.

You will coordinate equipment builds, service operations, tank projects, deliveries, and customer requests while ensuring safety, quality, and efficiency. This hands-on leadership role requires organizing teams, managing workload, and maintaining strong communication with Sales and other departments to meet project timelines and

Qualifications

• Experience leading teams in fuel equipment or related industrial environments.
• Proven ability to manage multiple service projects and priorities.
• Strong knowledge of safety, quality, and operational standards.
• Excellent written and verbal communication skills.

Responsibilities

• Supervise the Tank Team Lead and oversee the build and delivery of equipment in accordance with established Company procedures, SOPs, and job specifications for aboveground storage tanks (ASTs).
• Implement and ensure established SOPs are consistently followed by Fuel Equipment build and delivery teams.
• Oversee quality checks on outgoing equipment to ensure work is completed accurately and meets Company and customer expectations.
• Ensure equipment, service, and customer information is accurately documented and maintained within the Company's CRM system.
• Coordinate and dispatch technicians for service requests involving fuel storage tanks, fuel management systems, monitoring systems, equipment on loan, and other Fuel Equipment service needs.
• Review and audit documentation submitted within the CRM for service work, Equipment Agreements, pickups and moves, and equipment sales to ensure information is accurate and complete.
• Perform routine inspections and ensure work is completed in accordance with Company policies, safety requirements, applicable regulations, and industry standards.
• Ensure established inventory processes and procedures are followed for service operations, equipment builds, and tank builds.
• Coordinate and schedule site visits to assess customer needs and determine equipment and installation requirements.
• Prioritize equipment builds, service requests, and customer needs based on FIFO, customer priority, workload, and overall business needs.
• Coordinate and prioritize customers participating in the Xtreme Program.
• Supervise the Xtreme Cleaning Team and ensure required services are scheduled and completed on a biannual basis.
• Promote a safe work environment by ensuring employees follow established safety procedures and perform assigned work in a safe and responsible manner.
• Oversee the organization and cleanliness of the yard and ensure equipment and materials are properly maintained and stored.
• Maintain communication with Sales Representatives regarding the status and estimated completion or delivery dates of equipment builds and service requests.
• Work closely with team leads to manage workload, address operational needs, and ensure departmental and Company goals are achieved in accordance with established KPIs.
• Provide guidance, direction, and support to employees to ensure work is completed accurately, efficiently, and in accordance with Company expectations.
• Identify operational issues or areas for improvement and work with leadership to develop and implement appropriate solutions.
• Maintain a strong focus on customer service by ensuring customer needs are addressed timely and issues are appropriately communicated and resolved.
• Perform other duties and responsibilities as assigned based on departmental and business needs.

Skills

Management experience

Supervisory experience

Fuel equipment knowledge

Field service operations

Operations leadership

Scheduling & coordination

Customer service

CRM familiarity

Tools

CRM system

Job description

Reeder Distributors, Inc. seeks an experienced Fuel Equipment Manager to lead the day-to-day operations of our Fuel Equipment service and tank teams in Fort Worth, TX.

You will coordinate equipment builds, service operations, tank projects, deliveries, and customer requests while ensuring safety, quality, and efficiency. This hands-on leadership role requires organizing teams, managing workload, and maintaining strong communication with Sales and other departments to meet project timelines and