Fuel Department Lead: Customer Experience & Operations

Kroger Co.; Virginia; On-site; USD 25,000 - 29,000; Full time

Job summary

Kroger Co. is seeking an energetic Fuel Department team member to deliver outstanding customer service, manage fuel operations, and maintain a safe, clean environment across the store.

You will support department budgeting, inventory, and cash handling while ensuring safety and quality standards are met. The role requires effective communication, the ability to handle stressful situations, and a High School Diploma or GED.

Qualifications

• Effective communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

• Participate in the inventory process
• Maintain inventory accuracy and note discrepancies
• Train department associates on inventory/stocking and CAO
• Responsible for fuel delivery and fuel inventory documentation
• Process fuel, merchandise, and lottery sales quickly and accurately
• Follow opening and closing procedures for Fuel center
• Maintain till per company policy
• Perform cashier functions: open/close register, ring sales, tender transactions
• Comply with safety procedures and identify unsafe conditions
• Reinforce safety programs and notify management of hazards
• Maintain compliance reports/logs
• Complete incident and security reports
• Clean spills and complete Fuel Spill Report
• Know emergency plans numbers and procedures
• Notify management of accidents
• Report safety risks, theft or fraud
• Preventive maintenance by inspecting equipment and report repairs
• Stock and inventory merchandise in kiosks
• Clean kiosk/equipment, fuel dispensers, vending machines, trash, surfaces, and parking area
• Must perform essential job functions with or without accommodation

Skills

Effective communication

Stress management

Math proficiency

Education

High School Diploma or GED

Job description

Kroger Co. is seeking an energetic Fuel Department team member to deliver outstanding customer service, manage fuel operations, and maintain a safe, clean environment across the store.

You will support department budgeting, inventory, and cash handling while ensuring safety and quality standards are met. The role requires effective communication, the ability to handle stressful situations, and a High School Diploma or GED.