Fuel Center Lead: Customer Experience & Ops

Kroger Co.; Caldwell (ID); Presencial; USD 17.000 - 22.000; Jornada completa

Descripción de la vacante

Kroger Co. is seeking someone to oversee the Fuel department, ensuring safe, efficient service and adherence to quality standards. You will supervise daily activities, support store management, and lead inventory and cash handling processes.

The role emphasizes customer service, safety, and accurate transaction processing, with responsibilities spanning from opening/closing procedures to filing compliance reports.

Formación

• Clear communication with customers and team members
• Ability to stay calm and handle pressure
• Basic arithmetic for transactions and counting

Responsabilidades

• Assist store management with budget reviews and financial reports.
• Participate in inventory process and note discrepancies.
• Train department associates on inventory/stocking and CAO.
• Manage fuel delivery and fuel inventory documentation.
• Process fuel, merchandise, and lottery sales accurately and quickly.
• Follow opening and closing procedures for Fuel center.
• Maintain till and perform cashier functions.
• Follow safety procedures and report unsafe conditions to management.
• Reinforce safety programs and notify on safety risks.
• Maintain compliance logs and incident reports.
• Clean spills and complete Fuel Spill Reports.
• Know emergency plans and procedures.
• Report accidents and any theft or fraud.
• Perform preventive maintenance and inspect equipment.
• Stock and inventory merchandise in kiosks.
• Keep kiosks and fuel dispensers clean and functional.
• Perform essential job functions with/without accommodations.

Conocimientos

Effective communication

Stress management

Basic math

Educación

High School Diploma or GED

Descripción del empleo

Kroger Co. is seeking someone to oversee the Fuel department, ensuring safe, efficient service and adherence to quality standards. You will supervise daily activities, support store management, and lead inventory and cash handling processes.

The role emphasizes customer service, safety, and accurate transaction processing, with responsibilities spanning from opening/closing procedures to filing compliance reports.