Fuel Center Clerk — Fast-Paced Customer Service

Kroger-54356a7; Ripley (WV); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Discounts on purchases

Tuition reimbursement

Career growth

Job summary

The Kroger Family of Companies is hiring for a front-line role at the Ripley, WV fuel center. You will assist customers, operate the cash register, pump gas, and perform daily tours and safety inspections while upholding the company’s core values of respect and integrity.

The position requires strong customer service and the ability to work in a fast-paced environment. Benefit highlights include comprehensive healthcare, flexible scheduling, employee assistance, generous discounts, and tuition

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies, procedures, and organizational structure.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms

Fast-paced environment

Independent work

Related experience

Policies knowledge

Job description

The Kroger Family of Companies is hiring for a front-line role at the Ripley, WV fuel center. You will assist customers, operate the cash register, pump gas, and perform daily tours and safety inspections while upholding the company’s core values of respect and integrity.

The position requires strong customer service and the ability to work in a fast-paced environment. Benefit highlights include comprehensive healthcare, flexible scheduling, employee assistance, generous discounts, and tuition