Fuel Center Clerk: Fast-Paced Customer Service Expert

Kroger Family of Companies; Plain City (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Plain City, OH is seeking a Fuel Center Associate to assist customers, operate the register, and maintain a clean, safe fueling area. This role supports the team during peak hours and ensures compliance with store policies and emergency procedures.

Responsibilities include pumping gas, performing cashier functions, daily tours, and incident reporting, while upholding Kroger's core values of respect, integrity, diversity, inclusion, and safety.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fastpaced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with all safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Fast-paced environment

Cash handling

Team collaboration

Job description

Kroger Family of Companies in Plain City, OH is seeking a Fuel Center Associate to assist customers, operate the register, and maintain a clean, safe fueling area. This role supports the team during peak hours and ensures compliance with store policies and emergency procedures.

Responsibilities include pumping gas, performing cashier functions, daily tours, and incident reporting, while upholding Kroger's core values of respect, integrity, diversity, inclusion, and safety.