Fuel Center Clerk

Kroger; Sylvania (AL); On-site; USD 15,000 - 21,000; Full time

Job summary

Kroger's fuel center in Sylvania, AL is seeking a team member to assist customers, run the register, pump gas, and maintain a clean, safe station. You will follow company values of respect, honesty, integrity, diversity, inclusion and safety while ensuring compliance with policies and procedures.

The role requires reliability, ability to work in a fast-paced environment, and a readiness to handle incidents, spills, and reports.

Qualifications

• Familiarity with industry terms and processes relevant to fuel center operations.
• Ability to work in a fast-paced environment while maintaining accuracy.
• Ability to work without direct supervision and follow directions.
• Any related experience.
• Knowledge of Kroger policies, procedures, and organizational structure.

Responsibilities

• Deliver excellent customer service and model Customer 1st behavior.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean fuel spills and file Fuel Spill Report.
• Recover displays and keep department clean.
• Perform cashier functions.
• Answer telephones.
• Follow corporate policies.
• Follow safety guidelines and standards.
• Promote and follow Kroger initiatives.
• Know emergency plans and procedures.
• Work cooperatively in fast-paced, sometimes stressful environments.
• Manage conflicts calmly and cooperatively.
• Act with honesty and integrity in handling information.
• Follow directions and seek help to resolve issues.
• Assist diverse customers including minors and seniors.
• Able to perform essential duties with/without accommodation.

Skills

Industry terms familiarity

Fast-paced environment

Work without direct supervision

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure