Fuel Center Clerk

Kroger; Prosper (MI); On-site; USD 24,000 - 36,000; Full time

Job summary

Kroger's fuel center is seeking an associate to assist customers, pump gas, and operate the register. You will keep the area clean, recover displays, and complete routine incident and security reports.

This role requires following safety guidelines, maintaining compliance documentation, and promoting company initiatives. You will work as part of a team, manage conflicts calmly, and demonstrate Kroger's values of respect, honesty, integrity and service.

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of Kroger policies, procedures, and organizational structure.

Responsibilities

• Assist customers and operate cash register.
• Pump gas and maintain fuel center neatness.
• Recover stock and clean up spills.
• Complete incident and security reports.
• Maintain compliance documentation and safety guidelines.
• Answer phones and perform cashier functions.
• Promote company initiatives and uphold core values.
• Work cooperatively in a fast-paced environment.

Skills

Customer service

Cashier functions

Fast-paced environment

Conflict management

Honesty and integrity

Job description

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision

Desired

• Any related experience
• Knowledge of company policies, procedures, and organizational structure