Fuel Center/Clerk

Kroger; Monroe (MI); Presencial; USD 20.000 - 36.000; Jornada completa

Descripción de la vacante

Kroger is seeking a reliability-focused associate for our fuel center in Monroe, MI. You will assist customers, operate the cash register, pump gas, and ensure area cleanliness and safety. You will also complete incident and security reports and support policy compliance.

The role emphasizes excellent customer service, adherence to company initiatives, and knowledge of emergency procedures. This position requires teamwork in a fast-paced retail environment.

Formación

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsabilidades

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures

Conocimientos

Customer service

Cash handling

Safety awareness

Descripción del empleo

Job Overview

Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service


• Pump gas


• Complete daily tour and inspection


• Fill out incident and security reports


• Clean up fuel spills and complete Fuel Spill Report


• Recover displays; maintain cleanliness of department


• Perform cashier functions


• Answer telephones


• Comply with corporate policies


• Comply with all safety guidelines and standards


• Promote and follow company initiatives


• Maintain knowledge of emergency plans numbers and procedures

Abilities

• Ability to work cooperatively in high paced and sometimes stressful environment.


• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.


• Ability to act with honesty and integrity regarding customer and business information.


• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.


• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.


• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum Qualifications

• Familiarity with industry/technical terms and processes


• Ability to work in a fast-paced environment


• Ability to work without direct supervision

Desired Qualifications

• Any related experience


• Knowledge of company policies, procedures, and organizational structure