Fuel Center Associate: Customer Service & Cashier

Kroger; Phoenix (AZ); On-site; USD 29,000 - 36,000; Full time

Job summary

Kroger is seeking a fuel center associate to assist customers, manage the cash register, and maintain cleanliness and safety at the fuel station. The role involves handling incidents, security reporting, and upholding company values across daily operations.

Responsibilities include fueling vehicles, performing inspections, operating the cash register, answering calls, and complying with safety and corporate policies to ensure a smooth, compliant customer experience at the Phoenix location.

Qualifications

• Familiarity with industry/technical terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiatives
• Maintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms

Fast-paced environment

Independent work

Job description

Kroger is seeking a fuel center associate to assist customers, manage the cash register, and maintain cleanliness and safety at the fuel station. The role involves handling incidents, security reporting, and upholding company values across daily operations.

Responsibilities include fueling vehicles, performing inspections, operating the cash register, answering calls, and complying with safety and corporate policies to ensure a smooth, compliant customer experience at the Phoenix location.