Fuel Center Associate — Customer-First Service & Cashier

Kroger; Lansing (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Lansing, MI is seeking a flexible team member to assist customers, operate the fuel center, pump gas, perform cashier duties, and keep the store area clean and organized. You will follow safety guidelines and company policies while delivering friendly, respectful service.

Responsibilities include completing daily tours, filing incident and security reports, handling spills, stocking displays, answering phones, and supporting diverse customers, including minors and seniors, in a

Qualifications

• Familiarity with industry/technical terms and processes
• Ability to work in a fast-paced environment
• Ability to work without direct supervision
• Any related experience
• Knowledge of company policies, procedures, and organizational structure

Responsibilities

• Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
• Pump gas
• Complete daily tour and inspection
• Fill out incident and security reports
• Clean up fuel spills and complete Fuel Spill Report
• Recover displays; maintain cleanliness of department
• Perform cashier functions
• Answer telephones
• Comply with corporate policies
• Comply with all safety guidelines and standards
• Promote and follow company initiativesMaintain knowledge of emergency plans numbers and procedures
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Industry terms

Fast-paced

Independence

Related experience

Company policies

Job description

Kroger in Lansing, MI is seeking a flexible team member to assist customers, operate the fuel center, pump gas, perform cashier duties, and keep the store area clean and organized. You will follow safety guidelines and company policies while delivering friendly, respectful service.

Responsibilities include completing daily tours, filing incident and security reports, handling spills, stocking displays, answering phones, and supporting diverse customers, including minors and seniors, in a