Fuel Center Associate: Customer Care & Cashier

Kroger; Orange (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger in Orange, CA is seeking staff for fuel center operations to assist customers, operate the register, and maintain a clean, safe environment. You will recover stock, fill out security and incident reports, and ensure compliance with policies and safety guidelines.

The role emphasizes teamwork, high-paced service, and the ability to handle conflicts calmly while upholding the company's core values of respect, honesty, integrity, diversity and inclusion, and safety.

Qualifications

• Familiarity with industry terms and processes.
• Ability to work in a fast-paced environment.
• Ability to work without direct supervision.
• Any related experience.
• Knowledge of company policies.

Responsibilities

• Model Customer 1st behavior; deliver and encourage associates to deliver excellent customer service.
• Pump gas.
• Complete daily tour and inspection.
• Fill out incident and security reports.
• Clean up fuel spills and complete Fuel Spill Report.
• Recover displays; maintain cleanliness of department.
• Perform cashier functions.
• Answer telephones.
• Comply with corporate policies.
• Comply with safety guidelines and standards.
• Promote and follow company initiatives.
• Maintain knowledge of emergency plans numbers and procedures.
• Able to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve issues.
• Provide support and assistance through interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform essential job functions with or without reasonable accommodation.

Skills

Industry terms familiarity

Fast-paced environment

Self-supervised work

Experience in retail

Policies knowledge

Job description

Kroger in Orange, CA is seeking staff for fuel center operations to assist customers, operate the register, and maintain a clean, safe environment. You will recover stock, fill out security and incident reports, and ensure compliance with policies and safety guidelines.

The role emphasizes teamwork, high-paced service, and the ability to handle conflicts calmly while upholding the company's core values of respect, honesty, integrity, diversity and inclusion, and safety.