Fuel Cell Field Technician – On-Site Service & Upgrades

PLUG POWER INC; Bremen (GA); On-site; USD 52,000 - 70,000; Full time

Job summary

Plug Power Inc. is seeking a Field Service Technician-Southwire in Douglasville, GA. This non-exempt (hourly) role supports fuel cell products installed in electric lift trucks, performing preventative maintenance and resolving breakdowns at a specific location.

The technician will install and service fuel cells, report breakdowns, order parts, and maintain fuel cell systems. Travel may be required, and a strong emphasis on safety and customer interaction is essential.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three (3) or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle.
• Knowledge of lift truck operation and applications is highly preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and handle multiple tasks.
• Provide own standard set of tools – specific fuel cell tools to be provided by Plug Power.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Exhibiting and enforcing safety procedures in the field or customer sites.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Communication skills

Interpersonal skills

Time management

Education

High school diploma with technical electrical coursework

Tools

Microsoft Office

Job description

Plug Power Inc. is seeking a Field Service Technician-Southwire in Douglasville, GA. This non-exempt (hourly) role supports fuel cell products installed in electric lift trucks, performing preventative maintenance and resolving breakdowns at a specific location.

The technician will install and service fuel cells, report breakdowns, order parts, and maintain fuel cell systems. Travel may be required, and a strong emphasis on safety and customer interaction is essential.