FTR Case Aide (Bilingual Spanish)

SCO Family of Service; New York (NY); On-site; USD 35,000 - 52,000; Full time

Job summary

SCO Family of Services is seeking a Case Aide in New York to assist families in meeting concrete needs and navigating services under the FTR model. You will work with Case Planners and a Supervisor to support safety, wellbeing, and housing stability in a culturally sensitive environment.

Responsibilities include home visits, resource referrals, documentation, and advocacy to prevent foster care. Evening hours may be required; strong Microsoft Office skills are essential.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Experience in human services preferred.
• Bilingual candidates encouraged.
• Some evening hours required.
• Proficient in Microsoft Office.
• Commitment to working from a strength-based perspective.

Responsibilities

• Provide assessment, goal setting, interventions and case management to prevent foster care and promote wellbeing.
• Conduct home and office visits and accompany clients to appointments.
• Provide outreach, referrals, escort and advocacy to connect families with resources.
• Assist families to complete applications and documentation.
• Request collateral documentation from schools, medical providers and other service providers.
• Support safety and risk assessment and implement crisis and safety plans.
• Develop relationships with community resources to support program.
• Assist with groups and child care during sessions.
• Complete required documentation and data entry on deadlines.
• Utilize mobile technology to complete documentation.
• Attend supervision, meetings and trainings.
• Provide administrative support: reception, filing and other duties.
• Demonstrate sensitivity to cultural and socioeconomic diversity.
• Contribute to the program’s mission and learning environment.
• Other duties as assigned.

Skills

Bilingual

Organizational skills

Written and oral communication

Strength-based approach

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office

Job description

The Case Aide is responsible for assisting families to meet concrete needs to increase safety, reduce risk and promote wellbeing utilizing the Family Treatment and Rehabilitation (FTR) model of practice. The Case Aide works closely with a team of Case Planners and Supervisor to insure all responsibilities are carried out in accordance with model fidelity and the standards of FTR, ACS and SCO Family of Services. We offer strong supervision, rich professional development.

RESPONSIBILITIES

• Work collaboratively with a team of Case Planners and Supervisor to provide assessment, goal setting, interventions and case management to prevent foster care and promote wellbeing.
• Conduct home and office visits and accompany clients to appointments with housing, public benefits, court and other service providers.
• Provide outreach, referrals, escort and advocacy to connect families with resources, increase economic stability and prevent eviction.
• Assist families to complete applications and documentation as needed.
• Request collateral documentation from schools, medical providers and other service providers.
• Support team to assess safety and risk and assist to implement crisis management plans and safety plans as needed.
• Develop positive collaborative relationships with community based resources on behalf of program.
• Assist to implement groups and social activities for clients including providing child care during groups as needed.
• Complete all required documentation and data entry within deadlines.
• Utilize mobile technology to complete documentation.
• Attend individual and group supervision and all necessary meetings and trainings.
• Provide administrative support to office as needed: reception, filing, and other responsibilities as assigned.
• Demonstrate strong sensitivity to cultural and socioeconomic diversity.
• Commit to being an active contributor to the vision and mission of the program.
• Work to create and support a respectful learning environment.
• Other duties as assigned.

QUALIFICATIONS

• High school diploma or GED; Associate degree preferred.
• Previous human services experience preferred.
• Seeking bilingual candidates.
• Some evening hours required.
• Excellent organizational, written and oral skills.
• Proficient in Microsoft Office.
• Commitment to working from a strength-based perspective.

Travel Required

Yes . Yes, 75 % of the Time

Required

High School or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.