FT Room Attendant

Marriott-Internationa; Mesa (AZ); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

Marriott-Internationa is seeking a Room Attendant to clean and service guest rooms and designated areas in a timely, organized, and detail-oriented manner. You will notify the front desk upon room completion to ensure guests can access rooms promptly.

The role requires attention to detail, good customer service, and the ability to work in a fast-paced environment. Weekend and holiday availability is often needed to support hotel operations.

Qualifications

• High school diploma or equivalent preferred.
• Prior housekeeping experience is a plus, but not required.

Responsabilités

• Clean and service assigned guest rooms in accordance with hotel procedures and quality standards.
• Notify the front desk upon room completion to ensure timely availability for guests.
• Report any maintenance issues, safety hazards, or unserviceable rooms to the supervisor promptly.
• Respond to guest and management requests efficiently and courteously.
• Maintain a clean, organized, and fully stocked linen cart and storage area.
• Ensure security and proper handling of keys, equipment, and supplies issued daily.
• Report lost and found items immediately to the supervisor.
• Participate in team cleaning and self-inspection programs as required.
• Respond quickly and politely to guest requests, following up to ensure satisfaction.
• Present a professional image at all times through proper grooming and attire.
• Comply with all company policies, procedures, and safety guidelines.
• Perform additional duties as assigned by supervisors or management.

Connaissances

Attention to detail

Time management

Teamwork

Customer service

Communication

Formation

High school diploma or equivalent

Description du poste

Scope:

Room Attendants are responsible for cleaning and servicing guest rooms and/or other designated hotel areas in a timely, organized, and detail-oriented manner. Ensures a clean, comfortable, and welcoming environment that supports guest satisfaction and brand standards.

Key Responsibilities:

• Clean and service assigned guest rooms in accordance with hotel procedures and quality standards.

• Notify the front desk upon room completion to ensure timely availability for guests.

• Report any maintenance issues, safety hazards, or unserviceable rooms to the supervisor promptly.

• Respond to guest and management requests efficiently and courteously.

• Maintain a clean, organized, and fully stocked linen cart and storage area.

• Ensure security and proper handling of keys, equipment, and supplies issued daily.

• Report lost and found items immediately to the supervisor.

• Participate in team cleaning and self-inspection programs as required.

• Respond quickly and politely to guest requests, following up to ensure satisfaction.

• Present a professional image at all times through proper grooming and attire.

• Comply with all company policies, procedures, and safety guidelines.

• Perform additional duties as assigned by supervisors or management.

Qualifications:

Education & Experience:

• High school diploma or equivalent preferred.

• Prior housekeeping or cleaning experience is a plus, but not required.

Skills & Competencies:

• Strong attention to detail

• Organizational and time management skills

• Ability to work independently and as part of a team

• Problem-solving and adaptability

• Excellent customer service and communication skills

Working Conditions:

• Must be available to work weekends and holidays.

• Work is performed in a fast-paced, physical environment.

• Frequent use of common household and industrial cleaning chemicals.

• Occasional overtime may be required.