FT Program Operations Specialist - Evangeline's House

The Salvation Army; Spokane (WA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical insurance

Dental insurance

Sick time

Retirement plans

Parental leave

Job summary

The Salvation Army's Evangeline's House in Spokane seeks a FT Program Operations Specialist to provide temporary shelter and supervision for youth in emergency placements. You’ll coordinate meals, activities, and daily care, while ensuring safety and compliance with policies.

Qualifications include a high school diploma or GED and at least two years working with youth, plus CPR/First Aid and de-escalation training. On-call shifts and some holidays are required.

Qualifications

• Have a high school diploma or GED.
• Two (2) years of successful experience working with youth.

Responsibilities

• Attend monthly staff meetings & trainings.
• Directly supervise youth in care.
• Document client’s daily activities.
• Communicate program needs & client needs to supervisors.
• Maintain facility security and report concerns.
• Assist with meals and daily activities.
• Follow safety policies and procedures including HIPAA/ WAC.

Skills

De-escalation training

Restraint training

Communication skills

Problem solving

Supervising youth

On-call availability

Emotional stability

Hygiene standards

CPR/First Aid

Safety awareness

Education

High school diploma or GED

Two years youth experience

Job description

FT Program Operations Specialist - Evangeline's House

Job Category: Social Services

Requisition Number: FTPRO026200

• Posted : October 22, 2026
• Full-Time
• Rate : $18.54 USD per hour

Locations

Showing 1 location

Description

MISSION STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ to meet human needs in His name without discrimination.

SCOPE OF POSITION:

Program Operations Specialists working in Evangeline’s House and provide temporary shelter, care, compassion, meals, and supervision for up to six Washington State Foster Care youth (10-17 years) and emerging adults (18-20 years) in emergency placement situations for a maximum of 30 days while awaiting placement.

EDUCATION AND WORK EXPERIENCE:

• Have a high school diploma or GED
• Two (2) years of successful experience working with youth

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• 21 years of age
• Pass a Criminal Background Check
• Pass a DSHS Background Check
• Be emotionally mature and stable in order to provide consistency, structure, and nurturing.
• CPR/First Aid training
• De-escalation and restraint training
• Capable of auditory and visual supervision; verbally and physically interact with children in care
• Possess skills/abilities to successfully work with the challenging behaviors of youth in care
• Effective communication and problem-solving skills
• High personal standards of cleanliness and thoroughness
• Be available to be on-call to cover other shifts during the week; some Holidays

ESSENTIAL DUTIES:

• Attend monthly staff meetings & trainings
• Training Tracts – required readings & reports for one year
• Work well within a team
• Communicate program needs & client needs to supervisors
• Directly supervise youth in care
• Be able to communicate effectively with professional agencies and administration
• Actively lead, participate in the client’s daily activities including, meal times, sports activities, learning activities, swimming, field trips & tutoring
• Follow posted schedules unless directed otherwise by a supervisor
• Document client’s daily activities
• Model appropriate social and interpersonal behaviors for youth in care
• Assist youth in identifying and meeting their physical needs
• Follow and ensure compliance of all Child Safety policies and procedures
• Ensure HIPPA. WAC guidelines, contract, licensing and local policy and procedures compliance
• Properly implement behavior management (de-escalation and restraint)
• Comply with youth disciplinary guidelines
• Offer guidance to the youth as needed
• Clean the facility when needed
• Do laundry when needed
• Assist with snow removal when necessary
• Serve food to the youth at meal times, as well as provide snacks throughout the day
• Maintain facility security by ensuring windows and doors are locked; report any security concerns. Contribute to a positive morale in the program.
• Develop positive, professional relationships with coworkers
  • Accompany youth to school and appointments as needed (driving, riding or walking)
• All other duties as assigned

PHYSICAL REQUIREMENTS:

• Sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis
• Grasp, push, pull, objects such as files, file cabinet drawers, carts, doors, and reach overhead
• Operate a telephone
• Access and produce information from a computer

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

BENEFITS:

A generous benefits package is included with regular full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months’ service time.

Paid Vacation:

• Two weeks annually, accruing from day one, for non-exempt positions.
• Four weeks annually, accruing from day one, for exempt positions.
• Accrued vacation is eligible for use after six months’ service time.

Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army is an Equal Opportunity Employer: Minorities/Women/Veterans/Disabled.

Skills

Required

CPR/AED

Novice

Novice

Education

Required

High School or Equivalent or better.

Experience

Required

1 year:

Direct working experience with youth

Licenses & Certifications

Required

TB cleared certificate

Food Handler's Card

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.