FT-Program Coordinator-May Avenue

Keystone Human Services; New Castle (DE); On-site; USD 42,000 - 56,000; Full time

Job summary

Keystone Human Services seeks a Program Coordinator to teach, coach, and support individuals with disabilities to actively participate in family and community life.

This role includes assisting individuals with building friendships, setting goals, coordinating assessments, training new staff, and ensuring timely documentation and compliance within the program.

Qualifications

• Must communicate effectively in writing and speaking.
• Able to read, interpret and apply written information.
• Proficient with basic computer skills and software systems.
• Capable of accurate documentation and record-keeping.
• Demonstrates teamwork and professional communication with staff.

Responsibilities

• Assist individuals served in utilizing public resources and social activities.
• Provide training and support to increase personal competencies and community participation.
• Mentor new employees and support orientation and documentation processes.
• Develop and maintain scheduling and daily notes to meet outcomes.
• Ensure documentation, safety and compliance standards are met.

Skills

Communication (oral & written)

Reading & interpreting information

Computer skills

Documentation & record-keeping

Interpersonal skills

Education

High school diploma or GED

Associate or bachelor’s degree

Job description

The Program Coordinator teaches, coaches, models and accompanies individuals with disabilities to ensure their ability to be an active and contributing participant in family, neighborhood, civic, cultural, religious activities and events. This position assists individuals with meeting new people, developing friendships, exercising choices, and acquiring competencies to maintain these activities while furthermore setting and accomplishing personal goals.

ESSENTIAL FUNCTIONS & DUTIES

DEMONSTRATES ABILITY IN THE FOLLOWING CORE COMPETENCIES

1.POSITION SPECIFIC RESPONSIBILITIES

• Assists individuals served in utilizing generic public resources and increasing their exposure to general life experiences.
• Provides assistance, training, and support necessary to assist individuals to increase personal competencies and become socially integrated in their community to participate in a variety of community activities, creating opportunities to make educated choices as they apply to each person’s individual need requirements.
• Assists in training and mentoring new employees, as needed to include but not limited to working one-on-one with team members during orientation period, teaching how to complete necessary documentation, etc.
• Assists in development and maintenance of schedules .
• Monitors, approves and validates all documentation and/or daily notes as identified for the individuals supported to ensure individual outcomes are met, as applicable.
• Ensures that fire drills are performed and documented as required .
• Maintains inventory of equipment and furnishings according to agency policy .
• Provides staff feedback on quality and compliance standards of service notes, where applicable.
• Assists supervisor with timely and accurate billing for services within the program . Schedules and attends medical appointments with individuals and follows through with physicians’ orders as necessary.
• Reviews and completes all documentation within required timeframes .
• Provides general housekeeping and upkeep of the home and property .
• Provides transportation to individuals as needed and required .
• Follows all medication monitoring/administration policies and procedures, including documentation.
• Provides direct care support as determined by program needs .
• Maintains and coordinates a system of regular record review, Person Centered Planning, treatment, and as appropriate, discharge planning for each person receiving services. Collaborates and involves all applicable support professionals and/or family members who are part of the person’s service and support network.
• Coordinates the completion and implementation of individual assessments and/or support plans, where applicable.
• Organizes team meetings, quarterly reviews and documentation for Individual Assessments and ISPs for persons assigned to team, when applicable

REQUIREMENTS

• Requires one (1) of the following:
• High school diploma or GED with three (3) months ofrelated work experience.
• Associate or bachelor’s degree with related work experience, preferred.
• Ability to communicate both orally and in writing and to be able to read, interpret and apply written information.
• Ability to successfully complete and maintain required Medication Administration, First Aid and CPR certifications and other trainings mandated by regulation within specified timeframes.
• Ability to learn and apply intermediate computer skills, including the use of software and other web-based systems.
• Ability to pass required background checks and clearances
• Valid driver’s license and, depending on work location, may be required to have daily access to privately maintained and insured vehicle.

ADDITIONAL REQUIREMENTS (Program and/or State Specific)

• SCR programs ONLY: Must be 21 years of age or older. Current and valid Program Administrator Certification or ability to obtain certification within 6 months of employment.

2.CULTURAL COMMITMENT

• Demonstrates a strong commitment to KHS mission and values.
• Adheres to all Keystone policies and procedures.
• Proactively collaborates and communicates effectively and positively with all associates and departments to uphold a team environment.
• Practices KHS vision: creates an environment where all people, regardless of background and ‘ability’, can grow, make choices, and be valued and contributing members of our community.
• Demonstrates behavior that supports and fosters principles of inclusion, diversity, and equity.

3. HEALTH, SAFETY & WELFARE

• Maintains appropriate and professional boundaries .
• Uses language and behavior that promotes the positive image of the individuals supported and the work of the organization.
• Practices all safety standards in adherence to Keystone’s policies and procedures .

4. REGULATIONS & COMPLIANCE

• Accurately completes required documentation within the prescribed timeframes . Adheres to all licensing, federal, state and local regulations as well as health and safety policies.
• Maintains confidentiality standards in accordance with all company and regulatory standards.
• Participates in on-call coverage as scheduled, as needed.

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

Position requires frequent bending, standing, walking, sitting, reaching, lifting, carrying, and speaking on the phone. Position may require frequently working on a computer and in a program office setting. Must be able to lift a minimum of 25 lbs. Must be able to participate in activities of daily living. Must be able to move and navigate throughout various homes and conditions, including steps, and work in the community. This position requires frequent local travel to residential homes and occasional travel for meetings and training opportunities.

EMPLOYEE ACKNOWLEDGMENT

I have read and understand the job requirements, responsibilities and expectations set forth in the job description provided for this position. I attest that I am able to perform the essential job functions as outlined with or without any reasonable accommodations. I further understand this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Keystone Human Services prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on any category protected by applicable federal, state, or local law.

Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.