FT Loan Operations Clerk 1

Delphi Technologies; Searcy (AR); On-site; USD 32,000 - 40,000; Full time

Job summary

First Security Bank is seeking a professional, energetic Loan Operations Clerk 1 to join our team in Arkansas. The role focuses on verifying customer transactions, correcting errors, and maintaining loan documentation in a service-driven environment.

The candidate should have a High School Diploma or GED and 1–2 years of relevant experience, with strong Excel/Outlook/Word skills and a commitment to First Security's core values. On-site work with occasional extended hours is required.

Qualifications

• High School Diploma or GED by graduation is required.
• 1–2 years of office or banking experience preferred.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and internet use required.

Responsibilities

• Review and verify customer transactions for accuracy and error-free entries.
• Correct transaction errors, misapplied payments, amend loan details, and resolve loan exceptions promptly.
• Track and update loan documents.
• Scan and verify documents for accuracy.
• Protect customer information and confidentiality.
• Operate computer software/equipment, telephone, scanner, and copier; use internal banking systems.
• Maintain punctual on-site attendance and extend hours when needed.
• Perform additional duties as assigned by management.

Skills

Outlook

Word

Excel

Typing

10-key

Internet

Education

High School Diploma or GED

Tools

None

Job description

SUMMARY

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Loan Operations Clerk 1! If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!

QUALIFICATIONS | EDUCATION | EXPERIENCE | SKILLS

To perform this job successfully, an individual must be able to execute each essential duty satisfactorily. The items listed below are representative of the knowledge, skill, and/or abilities necessary for this position.

• High School Diploma or GED completion by the end of your graduating year is required
• 1-2 years of office, relevant banking, and/or professional experience are preferred.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• Commitment to demonstrating First Security's Core 5 values with customers and coworkers.

HOURS OF AVAILABILITY

Regularly Scheduled Hours/Week: 40 (+) hours per week | Monday - Friday 8:00am - 5:00pm | Occasional Saturdays | *Extended working hours may be required.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Adhere to all department and company policies and procedures and follow applicable banking regulations.

• Review and verify customer transactions for accuracy and error-free entries.
• Correct transaction errors, misapplied payments, amend loan details as needed, and resolve loan exceptions promptly.
• Track and update loan documents.
• Scan and verify documents for accuracy.
• Protect all customer information and bank operations through strict confidentiality.
• Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
• Maintain reliable transportation, punctual attendance, and the ability to work on-site with extended hours when necessary.
• Perform additional duties as assigned by management.

SUPERVISORY RESPONSIBILITIES

None.

SOFT SKILLS

Foster a culture that values high ethical conduct, critical thinking, problem-solving, engagement, teamwork, and provides exceptional service. Establish positive and productive work relationships that provide honest feedback that generates trust.

PHYSICAL DEMANDS

Possess sufficient mobility to work in a standard office setting. Perform repetitive hand, arm, wrist, and finger movements while handling currency, documents, and/or office equipment. Substantial time may be spent on the telephone, operating computers, reaching, sitting, and/or standing while occasionally stooping, kneeling, or crouching. The employee must have the ability to speak and hear well enough to carry on customer interactions, conversations, and presentations both in person and over telecommunications. Have near/far visual acuity to identify customers, currency, and reading materials in printed or electronic formats. The employee must occasionally lift and move up to 10 pounds.

The work environment described here is representative of what an employee encounters while performing the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

MENTAL DEMANDS

The duties of this position require the ability to maintain attention to detail and complete work projects accurately in a short amount of time, despite interruptions. The employee must be able to interact with customers/coworkers in a calm and patient manner and maintain confidentiality and professionalism in all situations. The employee must be able to use basic mathematical skills, including adding, subtracting, multiplying, and dividing numbers. The position also requires the ability to read and interpret documents and draft routine written communications.

EOE Statement First Security Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), age, genetics, national origin, status as a veteran or protected veteran, or status as a qualified individual with a disability or any other classification protected by federal or state law. Should you need assistance in completing the application, please let us know. First Security Bank will seek to provide individuals with disabilities (including applicants and employees) with reasonable accommodations necessary for the completion of the application process.

About the Organization Based in Searcy, Arkansas, privately-held First Security Bancorp has the most complete and diverse product offering of any Arkansas-based financial services holding company. First Security can meet any financing need - right here in Arkansas. With more than 1,000 employees covering locations throughout the state, we offer solutions for the financial needs of individuals, businesses and the public sector, including a network of local community banks, respected investment banking and wealth management services, public finance, real estate development and revitalization, leasing and mortgage services.

This position is currently accepting applications.