FT Department Head - Footwear/Tools

Farm & Home Supply; Quincy (IL); On-site; USD 19,286,000 - 26,174,000; Full time

Benefits offered by this job

Excellent Benefit Package

Employee discount after 30 days

Job summary

Farm & Home Supply is seeking a Department Head - Seasonal to deliver exceptional customer service, manage inventory, and drive sales across departments. You will lead by example, greet customers, and ensure accurate stock levels while following company procedures.

The role requires a flexible schedule including evenings, weekends and holidays, with non-exempt hourly compensation and full-time expectations.

Qualifications

• Minimum age 18 years old.
• Six months of retail experience preferred.
• Positive attitude and teamwork oriented.

Responsibilities

• Help customers with special orders; locate merchandise; provide product knowledge.
• Maintain a positive attitude and greet customers within ten feet.
• Verify product rotation and basic stock in multiple departments.
• Learn and use Farm & Home Supply's The Outfitter employee site.
• Remove damaged items and correct stockouts to maintain inventory levels.
• Follow merchandising guidelines and set ads and signage.
• Display new items at designated locations with management approval.
• Display strong merchandising on shelves, end caps, and displays.
• Maintain a safe, clean work environment following safety and loss-prevention procedures.
• Attend meetings and review the weekly update.
• Communicate professionally with customers, management and staff.
• Follow company, local, state, and federal guidelines.
• Assist with price changes, markdowns, labeling.
• Operate cash registers and assist customers.
• Flexible schedule including evenings, weekends and holidays.
• Lift up to 80 lbs.
• Maintain an organized stockroom.
• Maintain consistent attendance.

Skills

Customer service

Merchandising

Cash handling

Stock management

Team communication

Tools

POS system

Job description

Department Head - Seasonal

Reports to: Store Manager, Assistant Manager or Supervisor on Duty

Classification: Non-Exempt / Hourly, Full-Time

JOB SUMMARY

To provide the best customer service and maximize sales through efficient execution of Company procedures.

ESSENTIAL FUNCTIONS

• Help customers with special order requests; locate merchandise; and educate them in product knowledge.
• Present a positive and friendly attitude at all times and greet all customers within ten feet.
• Verify proper product rotation and basic stockage of merchandise in multiple departments.
• Learn and retain information based on Farm & Home Supply's web-based employee site, The Outfitter.
• Remove damaged merchandise as needed as well as review and correct outage overstocks to supply proper inventory levels.
• Follow company guidelines for department merchandising and set store ads and signage.
• Identify and display new items at designated locations with Management approval.
• Demonstrate strong merchandising presentation skills for in-aisles, end caps, and displays.
• Ensure a safe and clean work environment while following loss prevention and safety procedures using regular safety checks.
• Attend job-related meetings as well as review the F&H Weekly Update that is distributed to each store on a weekly basis.
• Professionally communicate with Customers, Management, and all store employees.
• Follow all applicable Company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and labeling of merchandise.
• Operate cash registers and assist customers with carry out purchases.
• Must be able to work a flexible schedule which includes evenings, weekends, and holidays.
• Lift up to and including 80 lbs.
• Maintain and control an organized stockroom area.
• Consistent attendance for regularly scheduled work shifts is required.

OTHER DUTIES

• Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position and may change at any time.
• Other duties and responsibilities that may be required to meet the needs of the business.

Minimum Requirements – Experience And Training

• Minimum Age is 18 years old.
• Six months of previous retail experience is preferred but not required.
• Positive attitude with a passion for collaborating with Team Members who want to grow.

Excellent Benefit Package

Our Full-Time Team Members have access to a comprehensive benefits package designed to support their health and financial well-being by enrolling in medical, vision, dental, and life insurance coverage, along with a 401(k) retirement plan to help build for the future. A variety of additional supplemental benefits are also available, allowing you to tailor coverage to fit your individual needs.

Team Members receive a competitive discount after the first 30 days of employment as well as several other exclusive retail perks.