Sporting Goods Department Head

Farm & Home Supply; Pittsfield (IL); On-site; USD 21,352 - 24,796; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

401(K)

Team Member Discount

Paid vacation

Job summary

Farm & Home Supply in Pittsfield, Illinois is seeking a Sporting Goods - Department Head to provide excellent customer service and lead department operations. The role requires a positive attitude, teamwork, and a flexible schedule, including evenings and weekends.

You will help customers with inquiries and manage merchandising, ensuring a safe and organized work environment. Eligible benefits include health insurance, a strong team discount, and paid vacation.

Qualifications

• Minimum Age is 18 years old.
• Retail experience is preferred but not required.
• Positive attitude and collaboration skills are essential.

Responsibilities

• Help customers with special orders and educate them in product knowledge.
• Present a positive attitude and greet all customers.
• Verify product rotation and manage inventory.

Skills

Customer service

Product knowledge

Merchandising presentation

Cash register operation

Job description

Sporting Goods - Department Head

Reports to: Store Manager, Assistant Manager or Supervisor on Duty

Classification: Non-Exempt / Hourly, Full-Time

Job Summary

To provide the best customer service and maximize sales through efficient execution of Company procedures.

Essential Functions

• Help customers with special order requests; locate merchandise; and educate them in product knowledge.
• Present a positive and friendly attitude at all times and greet all customers.
• Verify proper product rotation and basic stockage of merchandise in multiple departments.
• Learn and retain information based on Farm & Home Supply’s web-based employee site.
• Remove damaged merchandise as needed as well as review and correct outage overstocks to supply proper inventory.
• Follow company guidelines for department merchandising and set store ads and signage.
• Identify and display new items at designated locations with Management approval.
• Demonstrate strong merchandising presentation skills for in-aisles, end caps, and displays.
• Ensure a safe and clean work environment while following loss prevention and safety procedures.
• Attend job-related meetings as well as review the F&H Weekly Update.
• Professionally communicate with Customers, Management, and all store employees.
• Follow all applicable Company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and labeling of merchandise.
• Operate cash registers and assist customers with carry‑out purchases.
• Able to work a flexible schedule which includes evenings, weekends, and holidays.
• Life and carry weight up to and including 80 lbs.
• Maintain and control an organized stockroom area.

Additional Responsibilities

• Completing special projects directed by management and additional responsibilities that may be assigned throughout the store at any given time.

Minimum Requirements – Experience and Training

• Minimum Age is 18 years old.
• Six months of previous retail experience is preferred but not required.
• Positive attitude with a passion for collaborating with Team Members who want to grow.

Benefits

Eligible for standard voluntary benefits, including health, vision, dental, life insurance and 401(K) per standard company eligibility requirements. Additional supplements available. Paid company vacation.

STRONG Team Member Discount after 30 days

Wage Range: $15.50 - $18.00