Department Head-Animal Health

Farm & Home Supply; Fort Madison (IA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Farm & Home Supply is seeking a Department Head - Animal Health to lead customer service and sales execution in-store. You will guide staff, ensure product knowledge, and maintain inventory across departments while upholding company guidelines.

The role requires strong merchandising, communication skills, and flexibility to work evenings, weekends, and holidays. A positive attitude and ability to collaborate with team members are essential.

Qualifications

• Minimum age is 18.
• Six months of previous retail experience is preferred but not required.
• Positive attitude with a passion for collaborating with Team Members who want to grow.

Responsibilities

• Help customers with special order requests; locate merchandise; and educate them in product knowledge.
• Present a positive and friendly attitude at all times and greet all customers within ten feet.
• Verify proper product rotation and basic stockage of merchandise in multiple departments.
• Learn and retain information on The Outfitter employee site.
• Remove damaged merchandise and review outages to maintain inventory levels.
• Follow guidelines for department merchandising and set store ads and signage.
• Identify and display new items with Management approval.
• Demonstrate strong merchandising presentation for in-aisles, end caps, and displays.
• Ensure a safe and clean work environment following loss prevention and safety procedures.
• Attend job-related meetings and review weekly updates.
• Communicate professionally with customers, management, and all store employees.
• Follow all company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and labeling of merchandise.
• Operate cash registers and assist customers with carry out purchases.
• Work a flexible schedule including evenings, weekends, and holidays.
• Maintain and organize stockroom areas.
• Consistent attendance for regularly scheduled shifts.

Skills

Customer service

Team collaboration

Merchandising

Communication

Job description

Department Head - Animal Health

Reports to: Store Manager, Assistant Manager or Supervisor on Duty

Classification: Non-Exempt / Hourly, Full-Time

JOB SUMMARY: To provide the best customer service and maximize sales through efficient execution of Company procedures.

ESSENTIAL FUNCTIONS

• Help customers with special order requests; locate merchandise; and educate them in product knowledge.
• Present a positive and friendly attitude at all times and greet all customers within ten feet.
• Verify proper product rotation and basic stockage of merchandise in multiple departments.
• Learn and retain information based on Farm & Home Supply’s web-based employee site, The Outfitter.
• Remove damaged merchandise as needed as well as review and correct outage overstocks to supply proper inventory levels.
• Follow company guidelines for department merchandising and set store ads and signage.
• Identify and display new items at designated locations with Management approval.
• Demonstrate strong merchandising presentation skills for in-aisles, end caps, and displays.
• Ensure a safe and clean work environment while following loss prevention and safety procedures using regular safety checks.
• Attend job-related meetings as well as review the F&H Weekly Update that is distributed to each store on a weekly basis.
• Professionally communicate with Customers, Management, and all store employees.
• Follow all applicable Company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and labeling of merchandise.
• Operate cash registers and assist customers with carry out purchases.
• Must be able to work a flexible schedule which includes evenings, weekends, and holidays.
• Maintain and control an organized stockroom area.
• Consistent attendance for regularly scheduled work shifts is required.

OTHER DUTIES

• Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position and may change at any time.
• Other duties and responsibilities that may be required to meet the needs of the business.

Minimum Requirements – Experience And Training

• Minimum Age is 18 years old.
• Six months of previous retail experience is preferred but not required.
• Positive attitude with a passion for collaborating with Team Members who want to grow.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must frequently lift and/or move items up to 50 pounds occasionally engaging in assisted lifting over 50 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Excellent Benefit Package

Our Full-Time Team Members have access to a comprehensive benefits package designed to support their health and financial well-being by enrolling in medical, vision, dental, and life insurance coverage, along with a 401(k)-retirement plan to help build for the future. A variety of additional supplemental benefits are also available, allowing you to tailor coverage to fit your individual needs.

Team Members receive a competitive discount after the first 30 days of employment as well as several other exclusive retail perks.