FT CUSTOMER SUPPORT REPRESENTATIVE - WORK FROM HOME

Lugg; Troy (MI); Remote; USD 44,000 - 52,000; Full time

Job summary

A leading company is seeking a Customer Support Rep for a fully remote position. You'll engage with customers via email, chat, and SMS to provide solutions and improve satisfaction ratings. This role offers competitive pay of up to $52K annually and the chance to influence operational improvements.

Benefits

Competitive benefits

Qualifications

• Experience in customer service roles preferred.
• Ability to handle multiple communication channels (email, chat, SMS).
• Strong analytical skills for real-time problem-solving.

Responsibilities

• Provide email, chat, and SMS support to Customers, Luggers & Retailers.
• Achieve world-class customer satisfaction ratings.
• Perform real-time analysis and optimize order solutions.

Skills

Problem-solving

Customer satisfaction

Communication

Strategic thinking

Job description

Customer Service / Fully Remote] - Anywhere in U.S. / Up to $52K per year / Competitive benefits - As a Customer Support Rep you'll : Provide email, chat and SMS support to Customers, Luggers & Retailers; Achieve world-class customer satisfaction ratings; Perform real-time analysis and problem-solving of orders to provide optimal solutions for Lugg stakeholders; Strategically think about operational improvements and efficiencies...Hiring Fast >

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