FT Customer Support Representative - Work From Home

California Jobs; San Francisco (CA); Remote; USD 1,000; Full time

Job summary

A leading company in customer service is seeking a full-time Customer Support Representative to work remotely anywhere in the U.S. This role offers a pay rate of $20 per hour, with opportunities for career advancement. You will be responsible for providing exceptional customer support via phone, email, and chats, while honing your skills in a collaborative environment and tackling customer inquiries effectively.

Benefits

Career advancement opportunities

Collaborative work environment

Qualifications

• Exceptional phone and listening skills required.
• Experience in customer service roles preferred.
• Ability to respond effectively to customer needs.

Responsibilities

• Answer inbound calls, emails, and chats to assist customers.
• Problem-solve technical issues and escalate as needed.
• Maintain reference materials up-to-date.

Skills

Communication

Listening skills

Problem-solving

Tools

CRM software

Job description

FT Customer Support Representative - Work From Home

Pay $20.00 / hour

Employment type Full-Time

Job Description

Req#: 32626421125 Employer Industry: Customer Service

Why consider this job opportunity:
- Salary up to $20 per hour
- Opportunity for career advancement and growth within the organization
- Work remotely anywhere within the U.S.
- Supportive and collaborative work environment
- Chance to develop a deep understanding of customer needs and contribute to service improvement

What to Expect (Job Responsibilities):
- Answer inbound calls, emails, and chats, and take required actions to assist customers
- Anticipate customers' potential needs and determine appropriate responses
- Provide comprehensive and accurate responses by consulting available resource material and information
- Keep required reference materials up-to-date
- Problem solve technical issues and escalate issues as appropriate

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional phone and listening skills
- Exceptional written and verbal communication skills
- Ability to develop a deep understanding of customer needs
- Experience in customer service roles preferred

How to Stand Out (Preferred Qualifications):
- Previous experience in a remote customer support role
- Familiarity with technical problem-solving in a customer service context
- Ability to work independently and manage time effectively
- Knowledge of customer service best practices
- Experience using customer relationship management (CRM) software

#CustomerService #RemoteWork #CareerOpportunity #TechnicalSupport #CustomerExperience

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About the company

Notice

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