FT Customer Service Travel Specialist - Work From Home

California Jobs; United States; Remote; USD 55,000 - 74,000; Full time

Job summary

A leading company in the financial services sector is seeking a full-time Customer Service Travel Specialist to work remotely. In this role, you will provide exceptional customer service, assist clients with travel inquiries, and utilize software for reservations. The position offers a competitive salary up to $73.9K per year, comprehensive benefits, and the flexibility of remote work from anywhere in the U.S.

Benefits

Comprehensive benefits package

401k matching

Paid time off (PTO)

Qualifications

• Must be punctual for scheduled work shifts.
• Exceptional customer service skills with a focus on client satisfaction.

Responsibilities

• Provide exceptional customer service by responding to client inquiries.
• Act as a travel consultant by researching travel options.

Skills

Customer Service

Problem Solving

Communication

Job description

FT Customer Service Travel Specialist - Work From Home

Employer Industry: Financial Services

Why consider this job opportunity:
- Salary up to $73.9K per year
- Comprehensive benefits package including medical, dental, and vision coverage
- 401k matching to support your financial future
- Paid time off (PTO) for work-life balance
- Opportunity to work remotely from anywhere in the U.S.
- Chance to make a significant impact on customer satisfaction and travel experiences

What to Expect (Job Responsibilities):
- Provide exceptional customer service by responding promptly and accurately to client inquiries and requests
- Act as a travel consultant by researching and recommending various travel options to meet clients' needs
- Utilize computer systems and software to process and track reservations, payments, and refunds
- Monitor and resolve issues or concerns related to travel reservations and payments
- Collaborate with team members to improve processes and ensure a seamless customer experience

What is Required (Qualifications):
- Must be available and punctual for scheduled work shifts
- Exceptional customer service skills with a focus on client satisfaction
- Ability to utilize computer systems and software for processing reservations and payments
- Strong problem-solving skills to address travel-related issues
- Knowledge of industry trends and changes in travel regulations

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or travel consulting
- Familiarity with travel industry software and systems
- Strong communication skills, both written and verbal
- Ability to work effectively in a remote team environment

#CustomerService #TravelConsultant #RemoteWork #CareerOpportunity #FinancialServices

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