FT CUSTOMER SERVICE TRAVEL SPECIALIST - WORK FROM HOME

Capital One; Fort Wayne (IN); Remote; USD 50,000 - 74,000; Full time

Job summary

A leading company is seeking a full-time Customer Service Travel Specialist to provide exceptional support and travel consulting services. This remote position offers a competitive salary and benefits, including medical, dental, vision, and a 401k match. Join a dynamic team and enhance client experiences while working from home.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Match

Paid Time Off (PTO)

Qualifications

• Exceptional customer service skills required.
• Knowledge of travel regulations and trends.

Responsibilities

• Provide exceptional customer service to clients.
• Act as a travel consultant by recommending options.
• Utilize systems to process reservations and payments.

Skills

Customer Service

Travel Consulting

Tools

Computer Systems

Job description

Customer Support / Remote - Anywhere in U.S. / Up to $73.9K per year / Medical, dental & vision / 401k match / PTO

As a FT Customer Service Travel Specialist - Work From Home at Capital One, you will:

1. Provide exceptional customer service to clients by responding promptly and accurately to inquiries and requests.
2. Act as a travel consultant by researching and recommending various travel options to meet clients' needs.
3. Utilize various computer systems and software to process and track reservations, payments, and refunds.
4. Monitor and resolve issues or concerns related to travel reservations and payments.
5. Maintain professionalism and adhere to company policies and procedures.
6. Collaborate with team members to improve processes and ensure a seamless customer experience.
7. Stay updated on industry trends and travel regulations to provide current information to clients.

Apply now to join our team and start your career in customer support and travel consulting!