FT CUSTOMER SERVICE SPECIALIST - WORK FROM HOME

Superhuman; Antioch (TN); Remote; USD 55,000 - 65,000; Full time

Job summary

Join a remote Customer Support team with a leading company in tech solutions. This role is essential for responding to inquiries, providing solutions, and documenting interactions. You will enjoy comprehensive benefits and the opportunity for immediate hiring.

Benefits

Comprehensive healthcare coverage

Retirement savings plan

PTO

Computer & equipment provided

Responsibilities

• Respond to customer inquiries and complaints promptly.
• Provide accurate information and solutions to customer issues.
• Maintain high product knowledge.

Skills

Customer service

Problem solving

Technical troubleshooting

Job description

Customer Support / Remote - Anywhere in U.S.

Salary: Up to $65K per year

Benefits: Comprehensive healthcare coverage, Retirement savings plan, PTO, Computer & equipment provided

Job Responsibilities:

1. Respond to customer inquiries and complaints promptly and professionally.
2. Provide accurate information and solutions to customer issues.
3. Maintain a high level of product knowledge to assist customers effectively.
4. Troubleshoot technical problems and escalate when necessary.
5. Document all customer interactions in detail.
6. Proactively identify and address potential customer concerns.

This position is hiring immediately.