FT CUSTOMER SERVICE REPRESENTATIVE (WORK FROM HOME)

PDX Renovations; Tempe (AZ); Remote; USD 40,000 - 60,000; Full time

Job summary

An innovative company is seeking a Call Center / Administrative Assistant to join their fully remote team. This role involves supporting the Acquisitions Manager by managing leads, scheduling appointments, and ensuring smooth communication within the team. If you have a passion for customer service and thrive in a dynamic environment, this opportunity offers you the chance to make a significant impact while working from anywhere in the U.S. Join a fast-paced team that values your contributions and offers competitive compensation.

Qualifications

• Experience in customer service and handling confidential information.
• Proficient in managing CRM systems and scheduling appointments.

Responsibilities

• Support the Acquisitions Manager by managing incoming calls and leads.
• Schedule appointments for sales staff and communicate details effectively.

Skills

Customer Service

CRM Management

Communication

Appointment Scheduling

Job description

Call Center / Administrative Assistant / Fully Remote - Anywhere in U.S. / Up to $60K per year

As a Customer Service Rep, you'll:

1. Support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, and building rapport during initial and ongoing conversations.
2. Manage the CRM by inputting live leads, attaching each lead to a marketing campaign, and assigning them to sales reps.
3. Schedule all appointments (physical and phone) for sales staff.
4. Handle confidential information with sensitivity and discretion.
5. Communicate appointment details with Acquisition Managers and monitor the flow of tasks.
6. Return calls promptly, pleasantly, and with a positive attitude.

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