FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME

Altium Packaging; Las Vegas (NV); Remote; USD 35,000 - 50,000; Full time

Job summary

Altium Packaging is urgently hiring a Customer Service Rep for remote work across the U.S. The role requires effective communication with customers via various channels while providing exceptional service and maintaining accurate records. Competitive pay and benefits including medical, dental, vision, and 401k are offered.

Benefits

Medical, dental & vision benefits

401k

PTO

Qualifications

• Ability to communicate effectively through phone, email, and chat.
• Experience in addressing customer inquiries and concerns.
• Strong documentation and record-keeping skills.

Responsibilities

• Provide exceptional customer service by addressing inquiries, concerns, and complaints.
• Collaborate with departments to resolve customer issues.
• Document customer interactions and maintain accurate records.

Skills

Effective Communication

Customer Service

Problem Solving

Job description

Customer Support / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Altium Packaging, you will : Communicate effectively with customers through various channels such as phone, email, and chat; Provide exceptional customer service by promptly addressing inquiries, concerns, and complaints; Utilize company resources to accurately answer customer questions and provide solutions; Document customer interactions and maintain accurate records; Collaborate with other departments to resolve customer issues and improve overall customer experience; Update customer accounts and process orders accurately and efficiently; Strive to meet and exceed customer satisfaction metrics...Hiring Immediately >

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