FT CUSTOMER SERVICE REPRESENTATIVE - WORK FROM HOME

Garner Health; Hope Mills (NC); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company, Garner Health, is seeking a Customer Service Representative to work remotely across the U.S. As part of this role, you'll engage with customers through phone, email, and chat, addressing inquiries and ensuring a positive experience. This is a fantastic opportunity for those with strong communication skills and a passion for helping others.

Benefits

Benefits

Qualifications

• Exceptional customer service skills via various communication channels.
• Ability to resolve inquiries promptly and professionally.
• Active listening skills and understanding of customer needs.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and concerns promptly.
• Maintain records of customer interactions.

Skills

Customer Service

Communication

Empathy

Job description

Customer Service / Remote - Anywhere in U.S. / $22 per hour / Benefits

As a Customer Service Representative at Garner Health, your responsibilities include:

1. Providing exceptional customer service via phone, email, and chat;
2. Resolving customer inquiries and concerns promptly and professionally;
3. Maintaining accurate records of customer interactions and transactions;
4. Listening actively and empathizing to understand customer needs and offer suitable solutions;
5. Collaborating with team members to ensure a positive customer experience;
6. Identifying opportunities to improve processes to enhance service quality.

Hiring Immediately