FT Center Store Manager (H)

Food Lion; Farmville (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic Center Store Manager to lead operations and enhance customer satisfaction. This role involves managing department associates, ensuring compliance with safety standards, and driving financial performance. You will foster a positive work culture while providing exceptional customer service. If you have strong leadership skills and a passion for retail, this opportunity offers a chance to make a significant impact in a supportive environment. Join a team dedicated to delivering fresh and affordable shopping experiences to the community!

Qualifications

• Excellent interpersonal, organizational, and communication skills required.
• Leadership ability to direct and motivate associates is essential.

Responsibilities

• Manage the Grocery Department, including hiring and training associates.
• Ensure a positive shopping experience and maintain store compliance.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Leadership Ability

Education

High School Diploma or Equivalent

Tools

Computer Systems

Handheld Devices

Job description

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Address: USA-NC-Farmville-3434 A Cooperative Way

Store Code: Store 02635 Grocery (7235609)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store and throughout the organization.

Duties And Responsibilities

• Manage the Grocery Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provide ongoing performance management, training and conduct timely formal performance appraisals for direct reports
• Manage labor daily and coach associates to meet productivity expectations
• Provide leadership and motivation to promote a culture reflecting our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operational results
• Maintain an enthusiastic customer service atmosphere, ensuring a positive shopping experience
• Model outstanding customer service and use department product knowledge to meet or exceed customer expectations
• Control store expenses through proper ordering, supplies, and equipment care
• Utilize company tools such as financial reports, inventory systems, scheduling, and business information systems
• Ensure department appearance, quality, safety, sanitation, and compliance standards are maintained
• Write department schedules to provide excellent customer service at all times
• Understand and manage scheduling, sales, projections, wages, hiring, training, and other department management tasks
• Ensure proper handling of merchandise in accordance with policies
• Monitor and correct unsafe conditions, record and report accidents
• Monitor shrink, provide coaching to prevent losses, and assist with bi-annual inventory
• Ensure promotional materials and signage are properly utilized
• Comply with regulations and company policies
• Maintain security standards
• Complete required training courses
• Recognize accomplishments and provide constructive feedback to enhance customer satisfaction and sales
• Perform other duties as assigned

Qualifications

• High school diploma or equivalent preferred
• Excellent interpersonal, organizational, communication, and customer service skills
• Understanding of store operations preferred
• Willingness to learn multiple tasks and technical requirements
• Ability to solve problems using technical information
• Leadership ability to direct others
• Must meet minimum age requirements
• Physical ability to perform job duties, with or without accommodations
• Certified Food Safety Manager accreditation or ability to obtain within 90 days

Physical Requirements

• Proficiency with computers and communication systems
• Ability to use handheld devices for various tasks
• Stand and walk frequently
• Push or pull up to 2000 lbs with equipment
• Perform repetitive motions
• Lift weights up to 15 lbs continuously, 25 lbs frequently, and about 100 lbs occasionally
• Handle cleaning and packaging substances
• Reach and grasp at various heights
• Work in extreme temperatures for short periods
• Visual ability to read documents

Food Lion is an equal employment opportunity employer, providing a non-discriminatory workplace regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or expression.