FT Center Store Manager (H)

Food Lion; Rustburg (VA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Center Store Manager to lead store operations and foster a positive shopping experience. In this dynamic role, you will manage a team, drive sales, and ensure compliance with safety and operational standards. Your leadership will help create an engaging environment for both customers and associates, as you work towards achieving financial goals and promoting a culture of excellence. If you are passionate about customer service and have the skills to inspire a team, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal, organizational, and communication skills.
• Leadership ability to direct others.

Responsibilities

• Manage the Grocery Department, including hiring and training associates.
• Create a positive shopping environment with outstanding customer service.
• Control store expenses and ensure compliance with regulations.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Customer Service Skills

Problem-Solving Skills

Leadership Skills

Education

High School Diploma

Tools

Financial Reports

ACIS

Scheduling Tools

Productivity Software

Job description

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Address: USA-VA-Rustburg-1051B Village Hwy

Store Code: Store 01548 Managers (7225922)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

Primary Purpose

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management team, all associates in the store, and throughout the organization.

Duties And Responsibilities

• Manage the Grocery Department, including hiring, training, and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates, providing ongoing performance management, training, and conducting formal performance appraisals for direct reports.
• Manage labor daily and coach associates to achieve productivity expectations.
• Provide leadership and motivation within the store to promote a culture reflecting our Guiding Principles, Core Values, Vision, and Strategy.
• Support the achievement of budgeted financial and operating results.
• Create a positive shopping environment with enthusiastic customer service focused on fast, easy, flexible, and friendly service.
• Model outstanding customer service and use product knowledge to meet or exceed customer expectations.
• Control store expenses through proper ordering, and care for supplies and equipment.
• Utilize company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business systems.
• Maintain department appearance, quality, variety, safety, food safety, and sanitation standards.
• Ensure department schedules provide excellent customer service at all times.
• Understand and manage scheduling, sales, projections, wages, hiring, training, and other managerial tasks.
• Oversee ordering, receiving, preparation, and display of merchandise according to policies.
• Identify and correct unsafe conditions to prevent accidents.
• Report all accidents following procedures.
• Monitor shrink and coach staff to prevent losses.
• Participate in bi-annual physical inventory counts.
• Ensure proper use of advertising, signage, and sales promotions.
• Comply with all regulations and company policies.
• Maintain security standards.
• Complete required training courses.
• Recognize achievements and provide constructive feedback to improve customer satisfaction and sales.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent preferred.
• Strong interpersonal, organizational, communication, and customer service skills.
• Understanding of store operations preferred.
• Willingness to learn multiple tasks and technical skills.
• Problem-solving skills with technical information.
• Leadership ability to direct others.
• Must meet age requirements for specific functions.
• Physical ability to perform job duties with or without accommodations.
• Certification as a Food Safety Manager or ability to obtain within 90 days.

Physical Requirements

• Proficiency with computers and communication systems.
• Ability to use handheld devices for orders and inventory.
• Stand and walk frequently.
• Push or pull up to 2000 lbs. with equipment.
• Perform repetitive motions.
• Lift up to 15 lbs. continuously, 25 lbs. frequently, and up to 100 lbs. occasionally.
• Handle cleaning and packaging substances.
• Reach, grasp, and tolerate temperature extremes as required.
• Sufficient visual ability for reading and checking documents.

Food Lion is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.