FSQA Tech I - 2nd Shfit

westrockcoffeeexternaljobs; Little Rock (AR); On-site; USD 38,000 - 46,000; Full time

Job summary

The WestRock Coffee facility seeks an FSQA Technician I to perform quality control checks during production, ensuring materials and products meet safety standards. The role requires standing for long periods in a warm, fast-paced environment and reports to the FSQA Supervisor.

Responsibilities include inline inspections, accurate data entry, nonconforming goods segregation, and GMP compliance. A high school diploma or GED is required, with 1–2 years of QA/testing experience preferred.

Qualifications

• 1-2 years' experience in quality inspection, auditing, data collection, and/or testing.
• Ability to read SOPs, policies and standards, and follow GMP processes.
• Strong attention to detail and ability to work in a fast-paced environment.
• Experience with Microsoft Office and office-based database systems.

Responsibilities

• Perform in-line inspections on WIP and finished products per specifications.
• Enter test results into a quality database accurately.
• Identify nonconforming goods and segregate them as required.
• Maintain a clean, GMP-compliant work area and follow safety rules.
• Support production staff with quality-related tasks and reporting.

Skills

Quality inspection

Data collection

Testing

Microsoft Office

SOPs understanding

Attention to detail

Team collaboration

Education

High school diploma

GED

Associate degree (preferred)

Tools

Office software

Job description

The FSQA Technician I performs quality control checks on materials and products during the production cycle to ensure items meet quality standard and safety regulations. Must have the ability to stand and walk for extended periods of time and work in a fast-paced warm environment. The FSQA Technician I will accept other duties as assigned and reports to the FSQA Supervisor.

Job Duties:

• Follow all Westrock policies & procedures, including the requirements of the Food Safety & Quality Management System.
• Ensure Good Manufacturing Practices are followed by all personnel.
• Perform in-line inspections on work-in-progress (WIP) and finished products to ensure compliance to defined specifications, including color, % moisture, density, grind analysis, weights, packaging date codes, packaging integrity, brewing performance and others as defined.
• Perform inspections throughout the process to evaluate work performed by production associates and ensure compliance to quality standards.
• Inspect raw materials or components involved in the production process for suitable quality.
• Complete in-line Supersack release/approvals.
• Accurately enter test results into a quality database.
• Identify and segregate nonconforming goods when required.
• Conduct relevant testing of products on hold when required.
• Perform general daily housekeeping in work area to maintain a clean & safe GMP (Good Manufacturing Practices) compliant working environment.
• Contribute to team efforts by accomplishing related tasks as needed and performing other duties as requested by management.

Required Qualifications:

• High school diploma or GED.
• 1-2 years' experience with quality inspection, auditing, data collection, and/or testing.
• Experience with Microsoft Office and Office-based database systems.
• Ability to read and comprehend department documents including Standard Operating Procedures, Policies and Standards.
• Ability to display sound logic and attention to detail.
• Ability to communicate comfortably and work with co-workers in a team environment.

Preferred Qualifications:

• Associate degree in biological science, chemistry, quality technology or an equivalent combination of education and experience.
• Demonstrate excellent oral and written communication skills.
• Competent computer skills.

Equal Opportunity Employer / Vets / Disabled