FSQA Supervisor II

Down East Seafood Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Paid vacations

Health benefits

Weekly pay

Life insurance

Product discounts

Employee discounts

401k

ESOP

Job summary

Down East Seafood seeks a FSQA Supervisor to oversee the Quality Management System implementation and ongoing program development ensuring compliance with applicable regulations and standards.

The role involves coordinating with USDA inspectors, maintaining audit readiness, and leading local QA initiatives. Strong knowledge of FDA/USDA rules, GMPs, and HACCP is required, along with excellent communication and MS Office skills.

Qualifications

• Minimum 3 years of quality assurance management experience.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• HACCP trained.
• Knowledge of USDA meat and poultry regulations, FDA regulations, GMPs, and food safety audits.

Responsibilities

• Develop and implement local site documents with oversight from direct supervisor.
• Interact with USDA inspectors to ensure federal regulatory compliance and resolve deficiencies.
• Support facility compliance through onsite monitoring and verification activities.
• Knowledge in wet sanitation and pre-operational monitoring procedures; conduct/review pre-op inspection records.
• Support new vendor approval with oversight from direct manager.
• Create a schedule of internal audits, lead or support audits, track findings, and close corrective actions promptly.
• Maintain readiness for Third Party GMP audits.
• Ensure QA tests and procedures are understood and followed.
• Schedule and deliver local site Food Safety training (CCPs, Food Defense, QMS) per schedule.
• Investigate, log, track, and trend customer complaints; support corrective actions.
• Collaborate with leadership on annual QA objectives.
• Provide FSQA support to internal projects.

Skills

Quality assurance management

Communication skills

Microsoft Office

HACCP trained

Regulatory knowledge

Education

Bachelor’s degree in Food Science/Microbiology

Job description

About Down East Seafood For over 30 years, Down East Seafood has been a go-to source for the freshest, highest-quality seafood among New York’s most celebrated chefs. What began as a single van sourcing clams from Maine has grown into a full-line seafood operation, delivering sustainably sourced selections six days a week across the Tri-State area. Based in a 17,000-square-foot facility in the heart of Hunt’s Point, the Bronx, Down East combines local expertise with coastal reach—providing premium seafood to restaurants in NYC, Westchester, Long Island, Southern Connecticut, and Northern New Jersey. With a commitment to freshness, traceability, and chef-focused service, Down East continues to bring the ocean’s bounty straight to the back of house.

About Down East Seafood For over 30 years, Down East Seafood has been a go-to source for the freshest, highest-quality seafood among New York’s most celebrated chefs. What began as a single van sourcing clams from Maine has grown into a full-line seafood operation, delivering sustainably sourced selections six days a week across the Tri-State area. Based in a 17,000-square-foot facility in the heart of Hunt’s Point, the Bronx, Down East combines local expertise with coastal reach—providing premium seafood to restaurants in NYC, Westchester, Long Island, Southern Connecticut, and Northern New Jersey. With a commitment to freshness, traceability, and chef-focused service, Down East continues to bring the ocean’s bounty straight to the back of house.

Position Summary

The FSQA Supervisor will support the effective implementation of the Quality Management System. The QA Supervisor will support the ongoing review & development of all quality assurance programs and ensure they meet applicable regulations and standards.

What you'll do

• Develop and implement local site documents with oversight from direct supervisor.
• Interact with USDA inspectors to ensure ongoing compliance with federal regulations along with timely resolution of deficiencies as needed.
• Support facility compliance to policy and regulations through onsite monitoring and/or verification activities.
• Knowledge in wet sanitation and pre-operational monitoring procedures. Conduct/Review Pre-op inspection records.
• Support new vendor approval with oversite from direct manager.
• Create a schedule of internal audits, lead or support execution of internal audits, track findings and ensure closure of corrective actions in a timely manner.
• Maintain readiness for Third Party GMP audit.
• Ensure that quality and food safety tests and procedures are properly understood and followed.
• Schedule and deliver local site Food Safety including CCPs, Food Defense, and Quality Management system training per schedule.
• Investigate, log, track, and trend customer complaints. Support Corrective actions as needed.
• Collaboration with organizational leadership in the establishment of quality assurance objectives on an annual basis.
• Provide FSQA support to internal projects (e.g. new items, new equipment installation, etc.)

About you

• Bachelor’s degree in Food Science, Microbiology, or related field.
• Minimum of three years of quality assurance management.
• Knowledge of USDA meat and poultry regulations, FDA regulations, GMP’s, food safety audits, process procedures and documentation. GFSI audit experience highly preferred.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite.
• HACCP trained.

Perks & Benefits

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.