FSQA & SQF Supervisor

ARCADIA FARMS LLC; Royal Pines (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Generous PTO

401(K) match

Medical/Dental/Vision Insurance

Professional development

Job summary

Arcadia Farms LLC is seeking a FSQA Supervisor to oversee daily FSQA operations on site in North Carolina. You will lead floor activities, supervise technicians, and ensure compliance with GMPs, SOPs, and SQF standards.

The role emphasizes hands-on leadership, documentation accuracy, and collaboration with production and QA teams to drive continuous quality improvements.

Qualifications

• Experience in a manufacturing or food/beverage production environment preferred.
• Strong planning and organizational skills in a fast-paced operation.
• Excellent communication and cross-functional collaboration.

Responsibilities

• Lead daily FSQA operations and floor presence.
• Manage and develop FSQA technicians; conduct coaching and performance conversations.
• Perform GMP audits, pre-operational inspections, and incident investigations.
• Maintain FSQA lab equipment, inventory, and calibration; ensure documentation per FDA expectations.
• Lead or support SQF program execution and cross-functional quality initiatives.

Skills

Team Management

GMP Auditing

Documentation

Food Safety

Leadership

Tools

Lab Equipment

Calibration

Job description

About this position

Description:

The FSQA Supervisor is responsible for the daily execution, floor management, and technician development in alignment with food safety and quality standards. This role ensures all operational FSQA tasks are completed accurately, timely, and in compliance with SOPs, GMPs, and SQF requirements.

What We Do:

• Arcadia is a people-first organization. We exist to care for each other through our actions and values, and to share that with everyone we encounter.
• Arcadia Beverage has over 80 years of beverage co-packing experience and we are a pasteurized cold fill scale contract packager of non-alcoholic / non-carbonated beverages for major retailers and food service distributors.

Our Core Values:

• Care Deeply
• Respect & Support the Whole Person
• Grow & Learn Everyday
• Celebrate & Have Fun
• Do What We Say We’re Going to Do

Requirements:

What You’ll Do:

Team Management & Development

• Schedule, train, and manage FSQA Technicians.
• Conduct annual observations and ongoing coaching to build technician capability in documentation, GMP auditing, and floor presence.
• Conduct time studies to align responsibilities with available capacity.
• Serve as a visible, hands-on leader for direct reports and colleagues, modeling Arcadia’s values and expectations.
• Develop and mentor direct reports.
• Foster a culture of ownership, accountability, and continuous learning within your team.
• Provide clear goals, feedback, and coaching to individuals and teams; conduct regular performance conversations and support development plans.
• Partner with HR on staffing needs, role clarity, succession planning, and engagement efforts within the team.
• Encourage cross-training and capability building across teams to increase resilience and collaboration.

Daily Quality Leadership Of Operations

• Perform daily GMP audits and pre-operational inspections.
• Ensure real-time FSQA technician responsiveness to floor issues and accurate documentation.
• Oversee sanitation verification and real-time corrective actions.
• Act as the primary liaison between FSQA and Production during shifts, ensuring clear communication of quality expectations and timely issue resolution.
• Lead shift-level quality huddles and proactively escape concerns to FSQA Manager or Operations leaders as needed.
• Lead initial root cause investigation for quality or food safety deviations identified on shift, partnering with David on escalation and formal corrective action.
• Maintain real-time logs of quality deviations and near-misses for trend analysis and learning.
• Reinforce food safety culture and GMP behaviors on the floor through active presence, micro-coaching, and team recognition.

Lab & Equipment Management

• Maintain FSQA lab equipment and ensure backups are in place.
• Manage lab inventory, ordering processes, and equipment calibration.
• Implement lab proficiency programs and maintain documentation per FDA expectations.

Documentation & Compliance

• Lead daily/weekly/monthly documentation reviews.
• Train technicians on proper documentation practices and record retention protocols.

FSQA Programs & RedZone Systems

• Maintain and revise FSQA programs and SOPs (excluding sanitation).
• Lead input and accuracy in RedZone for quality data tracking.
• Reinforce 5S principles in lab and retain areas.

SQF Program Execution

• Support execution of annual SQF training calendar.
• Assist in SQF audit prep, documentation accuracy, and program updates.
• Facilitate monthly SQF meetings and management Gemba walks.
• Lead or contribute to incident response for food safety or quality events, including mock recall exercises, root cause analysis, and regulatory response coordination.

Cross-Functional Collaboration

• Serve as the FSQA team liaison to production and commercialization.
• Communicate product readiness, open items, and quality concerns to David and the broader FSQA team.

What We’re Looking for:

• Experience in a manufacturing or food/beverage production environment—beverage industry preferred.
• Strong planning and organizational skills with the ability to adapt to a fast-paced, growing operation.
• Team player with excellent communication skills to collaborate across departments.
• Eagerness to support growth-oriented projects and contribute to long-term strategic improvements.
• Commitment to living out Arcadia’s core values in everyday interactions and decisions.

The Perks:

• Generous PTO & Holidays
• 401(K) plan available with employer match
• Comprehensive Medical/Dental/Vision Insurance
• Company-funded Direct Primary Care
• Life & Disability Insurance
• Professional development opportunities

The Interview Process:

• Initial phone screen with our human resources department
• Second phone screen with the Hiring Manager
• On site interview to tour the facility and meet the team
• Offer

Notice Regarding the Use of Artificial Intelligence in Application Review:

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.

https://www.arcadiabev.com/careers