FSQA Manager

Jjsnackfoods; Carrollton (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

J&J Snack Foods Corp. seeks a experienced FSQA Manager to drive food safety and quality strategy across the facility. You will lead audits, regulatory compliance, and a culture of continuous improvement, ensuring SQF certification and strong KPI performance.

The role involves training, root-cause analysis, CAPA programs, and collaboration with multiple departments to maintain safe, high-quality products.

Qualifications

• Bachelor's degree in Food Science or related field required.
• Minimum 5+ years in FSQA management in the food industry.
• Strong knowledge of FSMA, SQF, ISO, HACCP.
• Excellent report writing and communication skills.
• Proven leadership and cross-functional collaboration.

Responsibilities

• Develops FSQA strategy, compliance goals and KPIs to drive improvements.
• Organizes FSQA programs and conducts audits to meet corporate standards.
• Implements monitoring, validations and verifications for FSQA systems.
• Leads customer and consumer complaint resolution with root cause analysis.
• Supports new product launches with compliant specifications and docs.
• Oversees budget, labor, and FSQA supplies for the facility.

Skills

Food safety

Root cause analysis

CAPA programs

Sanitation programs

Regulatory compliance

HACCP certified

SQF practitioner

PCQI certified

Data analysis

Interpersonal skills

Education

B.S. in Food Science or related

Job description

As a leader and innovator in the snack food industry for over 50 years, J&J Snack Foods provides branded snack foods to foodservice and retail supermarket outlets across the U.S. Its products include such icons as SUPERPRETZEL, ICEE, and Dippin’ Dots along with other key brands like LUIGI’S Real Italian Ice, The Funnel Cake Factory Funnel Cakes, and Hola Churros. J&J also has a strong presence in bakery providing cakes, cookies, and pies to some of the largest grocery and convenience retailers in industry. Our company continues to deliver record sales led by a talented team and a commitment to “Fun Served Here”.

POSITION SUMMARY

The Food Safety & Quality Assurance (FSQA) Manager reports to the Plant Manager and leads the development and execution of the facility’s food safety and quality strategy in alignment with J&J Snack Foods corporate standards. This role drives a strong food safety culture and continuous improvement of FSQA systems and programs, overseeing sanitation, product specifications, and the facility FSQA team.

The FSQA Manager monitors system effectiveness through internal audits, data analysis, and KPI reporting, and serves as the primary liaison with regulatory agencies, third-party auditors, and customer audit representatives. The position ensures compliance with regulatory requirements, including the Food Safety Modernization Act (FSMA), and maintains SQF certification to meet customer standards. Additionally, the FSQA Manager leads training initiatives, manages product holds and risk assessments, responds to customer/consumer complaints with root cause analysis and corrective actions, and ensures the production of safe, high-quality food products.

ESSENTIAL FUNCTIONS

• DevelopsFSQA strategy, compliance goals/objectivesand key performance indicators (KPIs) to drive continuous improvements in food safety & quality programs and culture.
• OrganizesFSQA system/programs andensureappropriate systemreviews/audits are conducted to meet corporate FSQA standards, maintain SQFcertificationsand meet all regulatory requirements.
• Implementsappropriate monitoringprograms andmaintainsdocumentation for FSQA system including validations and verifications.
• Leadsandfacilitatesthe plant in consumer and customer complaint resolution, and complaint reduction programs.
• Leadsthe facility in the adoption and disciplined use of a clearly defined, well-documented and systematic commercialization process for new product launches and product process redesigns and supports translation ofR&D draftproduct specifications toappropriate manufacturingspecifications anddocumentation.
• Leadsactivities that empower, engage, and involve operators with the information and tools needed for continuous improvement in facility manufacturing processes and meeting all regulatory/SQF requirements.
• Maintainsawareness of the business contextofobjectivesand company profitability.
• Supportsdeterminationandimplementation of product dispositionsregardingholds, warehouse, transport,logisticsand risk assessments.
• Participatesin FSQA bimonthly calls,FSQASummit meetings and corporate drivenpeer to peeraudit program.
• Position oversees budget and labor expenses and ensures FSQA supplies are stocked and ordered.
• Positionis responsible forall the above and any otherduties asassigned by management.

COMPETENCIES

• Capable of developing and managing businessstrategyto achieveFSQA initiatives.
• Possess ability to interpret and apply federal, local, state, and international food laws and regulations to all products sold domesticallyor internationally.
• Have a passion to lead, educate, and grow a diverse group of individuals.
• Capable of working with multiple departments simultaneously to achieve a variety of goals.
• Be detail-oriented, organized,efficientand resourceful with strong problem-solving skills.
• Be able todemonstratebusiness acumen through issue identification, risk management, and cross-functional consensus building.
• Mustexhibita high degree of adaptability to engage effectively with all levels and styles of employees and management.
• Self-motivated leaderwhocan collaborate and leadcross-functional team members.
• Capable of managing simultaneously workloads, multiplecustomerdemands and shifting priorities within a fast-paced, rapidly evolving environmentwith the ability to multi-task, prioritize, and adapt well to change.
• Mustdemonstrateexcellent communication (written and verbal) and interpersonal skills.
• Can handle complexity and judgment to meet business needs.
• Have a respectable professional persona and act as a representative for the department.
• Excellent organization and time management skills.
• Must complete all the above and any otherduties asassigned by management.
• Proficient inall Office Programs: Excel,PPTand Word.

Required Skills

• Experience managing food safety systems.
• Excellent report writing skills anddemonstratedinterpersonal and communication skills (written and verbal).
• Demonstrated problem solving skills (extensive experience with root cause analysis and CAPA programs).
• Excellent knowledge of food manufacturing processes, sanitation programs, and process validations/verifications and experience using a full range of statistical and analytical tools and fundamentals.
• Extensive experience in SQF, ISO, HACCP and/or other food safety & quality assurance systems including prerequisite programs and preventive controls.
• Must be HACCP (Hazard Analysis Critical Control Point) certified, be a recognized SQFpractitionerand have PCQI certification.

Preferred Skills / Experience

• Solid understanding of food safety and manufacturing of RTE foods.
• Preferred candidates have a thorough understanding of risk assessments, wateractivityand microbiology.

EDUCATION AND EXPERIENCE

B.S. in Food Science, Food Safety & Defense, or related field,required.

Minimum of 5 or more years’ experience in Food Safety & Quality Assurance Management in the food industry.

Disclaimer

This position description is not designed to cover orcontaina comprehensive listing of activities, duties or responsibilities that are requiredofthe team member. Duties, responsibilities,and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement

J&J Snack FoodsCorp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal,State and local laws that prohibit employment discrimination on the basis of race, color,age,national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, maritalstatus, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran'sstatus, sex offenses, prior record of arrest or conviction, genetic information or predisposing geneticcharacteristic, status as a victim or witness of domestic violence, sex offenses or stalking and
unemployment status.