FSQA Manager

J&J Snack Foods; Carrollton (TX); On-site; USD 95,000 - 140,000; Full time

Job summary

J&J Snack Foods is seeking an experienced Food Safety & Quality Assurance (FSQA) Manager to drive the facility's safety and quality strategy in line with corporate standards.

The role oversees sanitation, product specifications, regulatory compliance (FSMA, SQF) and leads training, risk assessments, and CAPA actions to ensure safe, high-quality products. Reports to Plant Manager and collaborates across departments.

Qualifications

• Experience leading food safety systems and audits.
• Excellent report writing and communication skills.
• Strong root cause analysis and CAPA program experience.
• Knowledge of SQF, ISO, HACCP and related programs.
• Ability to interpret regulations and ensure compliance.

Responsibilities

• Develops and implements FSQA strategy, KPIs, and continuous improvement.
• Oversees sanitation, product specifications, and FSQA systems.
• Leads audits, regulatory liaison, and customer audit representations.
• Manages holds, risk assessments, and CAPA processes.
• Provides training and leads cross-functional FSQA initiatives.

Skills

Food safety systems

Report writing

Root cause analysis

SQF/ISO/HACCP

Regulatory compliance

Education

B.S. in Food Science / related field

Tools

PCQI

Job description

POSITION SUMMARY:

The Food Safety & Quality Assurance (FSQA) Manager reports to the Plant Manager and leads the development and execution of the facility’s food safety and quality strategy in alignment with J&J Snack Foods corporate standards. This role drives a strong food safety culture and continuous improvement of FSQA systems and programs, overseeing sanitation, product specifications, and the facility FSQA team.

The FSQA Manager monitors system effectiveness through internal audits, data analysis, and KPI reporting, and serves as the primary liaison with regulatory agencies, third-party auditors, and customer audit representatives. The position ensures compliance with regulatory requirements, including the Food Safety Modernization Act (FSMA), and maintains SQF certification to meet customer standards. Additionally, the FSQA Manager leads training initiatives, manages product holds and risk assessments, responds to customer/consumer complaints with root cause analysis and corrective actions, and ensures the production of safe, high-quality food products.

ESSENTIAL FUNCTIONS :

• DevelopsFSQA strategy, compliance goals/objectivesand key performance indicators (KPIs) to drive continuous improvements in food safety & quality programs and culture.
• OrganizesFSQA system/programs andensureappropriate systemreviews/audits are conducted to meet corporate FSQA standards, maintain SQFcertificationsand meet all regulatory requirements.
• Implementsappropriate monitoringprograms andmaintainsdocumentation for FSQA system including validations and verifications.
• Leadsandfacilitatesthe plant in consumer and customer complaint resolution, and complaint reduction programs.
• Leadsthe facility in the adoption and disciplined use of a clearly defined, well-documented and systematic commercialization process for new product launches and product process redesigns and supports translation ofR&D draftproduct specifications toappropriate manufacturingspecifications anddocumentation.
• Leadsactivities that empower, engage, and involve operators with the information and tools needed for continuous improvement in facility manufacturing processes and meeting all regulatory/SQF requirements.
• Maintainsawareness of the business contextofobjectivesand company profitability.
• Supportsdeterminationandimplementation of product dispositionsregardingholds, warehouse, transport, logisticsand risk assessments.
• Participatesin FSQA bimonthly calls,FSQASummit meetings and corporate drivenpeer to peeraudit program.
• Position oversees budget and labor expenses and ensures FSQA supplies are stocked and ordered.
• Positionis responsible forall the above and any otherduties asassigned by management.

COMPETENCIES:

• Capable of developing and managing businessstrategyto achieveFSQA initiatives.
• Possess ability to interpret and apply federal, local, state, and international food laws and regulations to all products sold domesticallyor internationally.
• Have a passion to lead, educate, and grow a diverse group of individuals.
• Capable of working with multiple departments simultaneously to achieve a variety of goals.
• Be detail-oriented, organized, efficientand resourceful with strong problem-solving skills.
• Be able todemonstratebusiness acumen through issue identification, risk management, and cross-functional consensus building.
• Mustexhibita high degree of adaptability to engage effectively with all levels and styles of employees and management.
• Self-motivated leaderwhocan collaborate and leadcross-functional team members.
• Capable of managing simultaneously workloads, multiplecustomerdemands and shifting priorities within a fast-paced, rapidly evolving environmentwith the ability to multi-task, prioritize, and adapt well to change.
• Mustdemonstrateexcellent communication (written and verbal) and interpersonal skills.
• Can handle complexity and judgment to meet business needs.
• Have a respectable professional persona and act as a representative for the department.
• Excellent organization and time management skills.
• Must complete all the above and any otherduties asassigned by management.
• Proficient inall Office Programs: Excel,PPTand Word.

Required Skills:

• Experience managing food safety systems.
• Excellent report writing skills anddemonstratedinterpersonal and communication skills (written and verbal).
• Demonstrated problem solving skills (extensive experience with root cause analysis and CAPA programs).
• Excellent knowledge of food manufacturing processes, sanitation programs, and process validations/verifications and experience using a full range of statistical and analytical tools and fundamentals.
• Extensive experience in SQF, ISO, HACCP and/or other food safety & quality assurance systems including prerequisite programs and preventive controls.
• Must be HACCP (Hazard Analysis Critical Control Point) certified, be a recognized SQFpractitionerand have PCQI certification.

Preferred Skills / Experience:

• Solid understanding of food safety and manufacturing of RTE foods.
• Preferred candidates have a thorough understanding of risk assessments, wateractivityand microbiology.

EDUCATION AND EXPERIENCE:

B.S. in Food Science, Food Safety & Defense, or related field,required.

Minimum of 5 or more years’ experience in Food Safety & Quality Assurance Management in the food industry.

Job Analysis/Job Description Physical Activities Checklist

Job title:Food Safety & Quality Assurance(FSQA)Manager

Physical Activities

Check all that apply

Frequency

Ascending or descending ladders, stairs, scaffolding, ramps,poles,and the like.

Occasionally

Moving self indifferent positions to accomplish tasks in various environments including tight and confined spaces.

Never

Remaining in a stationary position, often standing, or sitting for prolonged periods.

Never

Moving about to accomplish tasks or moving from one worksite to another.

Never

Adjusting or moving objects up to 15 pounds in all directions.

Never

Communicating with others to exchange information.

Constantly

Repeating motions that may include the wrists, handsand/or fingers.

Never

Operating machinery and/or power tools.

Never

Operating motor vehicles or heavy equipment.

Never

Environmental Conditions

Check all that apply

Frequency

Low temperatures.

Occasionally

High temperatures.

Occasionally

Outdoor elements such as precipitation and wind.

Occasionally

Occasionally

Hazardous conditions.

Never

Never

Small and/or enclosed spaces.

Never

Physical Demands

Check only one

Frequency

Sedentary work that primarily involves sitting/standing.

Constantly

Light work that includes moving objects up to 20 pounds.

Occasionally

Medium work that includes moving objects up to 50 pounds.

Occasionally

Heavy work that includes moving objects up to 100 pounds or more.

Never

Disclaimer:

This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement:

J&J Snack FoodsCorp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal,State and local laws that prohibit employment discrimination on the basis of race, color,age,national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, maritalstatus, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran'sstatus, sex offenses, prior record of arrest or conviction, genetic information or predisposing geneticcharacteristic, status as a victim or witness of domestic violence, sex offenses or stalking and
unemployment status.

Disclaimer:This position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO Statement:J&J Snack Foods Corp.is an equal opportunity employer and prohibits discriminatory employment actions against, and treatment of, employees and applicants for employment based on actual or perceived Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, alienage, religion or creed, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status, sex offenses, prior record of arrest or conviction, genetic information or predisposing genetic characteristic, status as a victim or witness of domestic violence, sex offenses or stalking and unemployment status.