FSQA Coordinator

HelloFresh; Manila (UT); A distancia; USD 52.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Wellness benefits

Learning budget

Dynamic environment

Work-life balance

Descripción de la vacante

HelloConnect is seeking a detail‑oriented professional to manage ingredient artwork creation and maintain accurate product information. You will format and monitor artwork briefs, liaise with design, procurement and FSQA teams, and ensure brand and labeling accuracy across ANZ markets.

You'll also support SKU labeling queries, track artwork progress in Jira, and help update claims and packaging documentation while engaging with multiple stakeholders in a fast-paced, global environment.

Formación

• Bachelor's degree in a relevant field or related discipline.
• Training or familiarity with ANZ regulatory guidelines is an advantage.
• Attention to detail with high accuracy in processing artwork and labeling.

Responsabilidades

• Track, review and manage internal branded artwork assets as per branding guidelines and ANZ legislation.
• Coordinate creation of artwork by liaising with FSQA Category Team, Procurement and Global Design Team to meet SKU specs and timelines.
• Maintain progress of artwork creation in the dedicated dashboard.
• Review and confirm accuracy of artwork assets (packaging, dielines, print specs) for production.
• Improve SKU labeling and artwork creation procedures and tools.
• Provide support for SKU labeling queries and artwork-related inquiries.
• Act as main contact for barcode queries and artwork transitions for new brands and CI.
• Maintain the Artwork Tracker in Jira and document ARL usage in PREP reports.

Conocimientos

Attention to detail

Data analytics

Cross-functional collaboration

Communication skills

Autonomy

Educación

Bachelor's degree

Herramientas

G-suite

MS-suite

Descripción del empleo

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in the processing of the ingredient artwork creation, by preparing, formatting and monitoring the artwork brief along the design process and communicating with internal and external stakeholders. They are also responsible for ensuring that all ingredient information is up-to-date on the websites. The scope of this role covers ANZ, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Track, review and manage of all internal branded artwork assets, ensuring accuracy of information as per established labelling guidelines and internal brand guidelines, and compliance to ANZ legislation.
• Actively coordinate the creation of each artwork by actively liaising with the FSQA Category Team, Procurement and the Global Design Team to ensure that outputs are delivered on time and according to SKU specifications.
• Maintain the progress of artwork creation in the dedicated dashboard.
• Review and confirm accuracy of all artwork assets (e.g. packaging design, dielines and print specifications) in preparation for artwork and packaging production.
• Continuous improvement and management of SKU labelling and artwork creation procedures, and artwork dedicated tools and dashboards.
• Provide support to any SKU labelling queries and inquiries.
• Act as the main point of contact for barcode-related queries.
• Maintain the Artwork Tracker in Jira.
• Act as the main point of contact for artwork transitions related to new brands (e.g. phantom brands and Arc) and corporate identity (CI).
• Include the ARL on artworks using PREP reports.
• Review, update, and maintain records of all HF/EP branded artworks containing ARL logos in the dedicated tracker as required.
• Support the team in reviewing ingredient, recipe and website claims against FSANZ, ACCC and NZCL legislation.
• To engage in special projects as required.

What you’ll bring

• Bachelor's degree in a relevant field or related discipline.
• Training or certification in allergen management is an advantage.
• Knowledge of or training in food labelling requirements is preferred.
• Training or familiarity with Australian Competition and Consumer Commission (ACCC) guidelines on product claims is an advantage.
• Attention to detail with the ability to maintain high accuracy and thoroughness when executing tasks.
• Knowledge and awareness of practical application of ANZ Food Regulations.
• Intermediate / Advanced G-suite and MS-suite skills, with competence in data manipulation and analytics.
• Ability to quickly adapt to an autonomous landscape, whilst also being comfortable and competent working in multiple cross functional team scenarios.
• Ability to effectively prioritize according to competing demands and shifting business objectives.
• Organized and logical approach to work in a fast-paced environment.
• Good problem-solving skills.
• Good level of awareness of the Ethical and Environmental landscape.
• Ability to effectively communicate at all levels, both written and verbal, whilst building constructive relationships and influencing without authority, as needed.
• Supports the team in driving change, positively approaches challenges, is consistent, decisive and clear in messaging.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

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