FSP Senior Lab Support Technician

ThermoFisher Scientific; Worcester (MA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical and dental plans

Vision plan

Paid time off

Parental leave

401(k) plan

ESPP

Job summary

Thermo Fisher Scientific in Worcester, MA is seeking a Senior Lab Support Tech to support daily lab operations, maintain stock rooms, and handle shipping/receiving in a regulated environment.

You will follow SOPs, train on guidelines, communicate with management, and help improve procedures while working in a team.

The role requires a high school diploma and 2+ years' relevant experience; a certificate may be required.

Qualifications

• High/secondary diploma or equivalent; technical qualification may be required.
• At least 2 years of relevant experience.
• Equivalent education/experience considered.

Responsibilities

• Follow SOPs and department protocols.
• Support lab operations and stock room management.
• Coordinate shipping, receiving, and distribution with couriers.
• Maintain accurate records and inventory.

Skills

Attention to detail

Lab safety compliance

Communication skills

Multi-tasking

Inventory management

Microsoft Office

Education

High school diploma or equivalent

Relevant certificate

Tools

Outlook

Excel

Word

PowerPoint

Job description

Work Schedule

First Shift (Days)

Environmental Conditions

Job Description

Join Us as a Senior Lab Support Tech – Make an Impact at the Forefront of Innovation

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

As a Senior Lab Support Tech you will collaborate with various teams within the department and assists in maintenance of laboratory systems. This includes supporting daily lab operations, performing technical and record keeping duties in conformance with company and regulatory policies and standards to meet quality and accuracy requirements, and maintaining proper management of stock room and completing shipping, receiving and distribution functions.

What You'll Do:

• Understands and conforms to all standard operating procedures, methods, and protocols applicable to the area within the department.
• Supports other areas within the department when resources are limited.
• Trains on SOPs, regulatory guidelines, storage requirements and/or other areas within the department.
• Provides feedback to management regarding daily tasks, issues that may arise and steps taken to rectify these issues.
• Uses knowledge of multiple areas of the department to suggest improvements and identify gaps in procedures.
• Performs daily work assignments accurately, in a timely and safe manner.
• Performs a variety of simple inventory tracking procedures (receipt, check-in, login, labeling, inventory, transport, check-out, etc.) and administrative tasks and activities.
• Coordinates the resolution of issues arising related to shipping, receiving and distribution, including communication with couriers and vendors to identify solutions and issues.

Education & Experience Requirements:

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification Technical positions may require a certificate
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience.
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities:

• Ability to adhere to laboratory policies and standard operating procedures
• Good written and oral communication skills
• Strong attention to detail and organizational skills
• Good knowledge of laboratory and regulatory processes and requirements (i.e. documentation, sample storage, etc.)
• Satisfactory skills in Outlook, Excel, Word and Powerpoint
• Ability to work in a collaborative team environment
• Basic knowledge of technical/scientific terminology, health and safety standards and inventory management
• Ability to adapt to new work procedures and environments
• Solid problem solving / troubleshooting abilities
• Ability to multi-task and work in a fast paced environment.

Working Environment:

• Work is performed in a clinical environment.
• Exposure to biological fluids with potential exposure to infectious organisms.

Physical Requirements:

• Frequently stands, twists waists, squats, and bends neck for 4-6 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
• Frequent mobility required.
• Occasional crouching, stooping, bending and twisting of upper body and neck.
• Moderate lifting (or otherwise movement, carrying, setting, and placement)of 15-30 lbs. with a maximum lift of 35 lbs.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
• Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
• Regular and consistent attendance.

Compensation and Benefits

The hourly pay range estimated for this position based in Massachusetts is $24.32–$34.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.