FS8 - Front Desk Associate

F45 Training - AWG; Arlington (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Complimentary FS8 classes

Staff discounts on merchandise

Opportunity to grow within the studio

Job summary

F45 Training CP006504 in Arlington is seeking a passionate individual for a role that involves greeting members, assisting with class reservations, and maintaining studio cleanliness. Ideal candidates should have customer service experience and a background in fitness or wellness. Responsibilities also include handling merchandise sales and supporting social media efforts. The position offers staff discounts, complimentary classes, and opportunities for advancement within the studio.

Qualifications

• Availability for a minimum of 15 hours per week, including weekend shifts.
• Previous customer service or retail experience preferred.
• Interest in Pilates, yoga, or group fitness strongly preferred.

Responsibilities

• Greet members warmly and maintain a positive studio atmosphere.
• Handle membership sign-ups and questions about classes.
• Assist with studio set up and off-site events.

Skills

Customer service

Communication

Sales skills

Detail-oriented

Social media proficiency

Tools

Mindbody

Job description

Benefits

• Employee discounts
• Opportunity for advancement
• Training & development

Location

FS8 Ballston, 4001 9th St N, Arlington, VA 22203

What you'll do

• Greet members and guests warmly, create an energizing first impression, and maintain a positive studio atmosphere throughout every shift
• Book, reschedule, and follow up on class reservations - proactively ensuring every member gets into their next class
• Handle in‑studio membership sign‑ups, renewals, and questions about pricing, packages, and class formats
• Sell and assist with FS8 merchandise, keeping the retail area stocked, organized, and visually appealing
• Support social media efforts - capturing studio content, posting Stories, and engaging with the local wellness community online
• Assist with day-to-day administrative tasks including emails, scheduling support, and member communications
• Maintain a clean, tidy studio - sweeping, wiping down equipment, restocking supplies, and keeping common areas pristine
• Be a knowledgeable resource for members and prospects on classes, instructors, and the FS8 method
• Assist with studio set up and off‑site events
• Communicating any employee or client complaints and grievances to management, and supporting a timely and appropriate resolution
• Proactively identifying and reporting any visible maintenance or equipment issues to ensure a safe and seamless client experience

Who you are

• Genuinely passionate about Pilates, fitness, and the wellness space - you live the lifestyle
• A natural communicator who is warm, articulate, and at ease talking with a wide range of people
• Detail‑oriented and organized, with the ability to juggle multiple tasks during busy class transitions
• Comfortable and confident on social media platforms (Instagram especially)
• A self‑starter who takes initiative and doesn't need to be asked twice
• Sales‑minded and excited to share and recommend memberships and merchandise
• Reliable, punctual, and proud of the space you help run

Requirements

• Availability for a minimum of 15 hours per week, including consistent weekend shifts (Saturday and/or Sunday availability is required)
• Previous customer service, retail, or front desk experience preferred
• Experience with booking or studio management software a plus (Mindbody, etc.)
• Interest or background in Pilates, yoga, or group fitness strongly preferred
• Basic computer proficiency and comfort with digital communication tools

Perks

• Complimentary FS8 Ballston classes
• Staff discounts on FS8 merchandise
• Be part of a close‑knit, passionate team in a growing global studio brand
• Opportunity to grow within the studio and take on additional responsibilities