Frozen Foods Manager — Customer-Driven Stock & Sales Lead

Albertsons Companies; Chehalis (WA); On-site; USD 23,000 - 36,000; Full time

Job summary

Albertsons Companies seeks a Frozen Food Manager to lead the Frozen Department, deliver exceptional customer service, and drive sales and profit. You will train and supervise Frozen Food Clerks, manage stock, and ensure product availability.

You will handle price changes, rotate stock, maintain displays, and coordinate with store operations. Experience in grocery or clerk roles is preferred, with a strong emphasis on safety and teamwork.

Qualifications

• Follow company customer service procedures.
• Interact with customers and co-workers.
• Work independently.
• Understand and follow instructions.
• Experience as a clerk preferred.

Responsibilities

• Provide customer service as currently defined by the employer within the scope of the position and within company policy.
• Train, schedule, and supervise Frozen Food workers to ensure optimum staffing patterns for the department.
• Speak with customers to resolve problems involving sales, satisfaction with service, or product and other problems related to the operation of the Frozen Food area.
• Perform daily inventory and order necessary supplies to maintain adequate inventory.
• Replace stock in coolers, freezers, and end displays.
• Make sure that all expired items are removed from the shelves daily.
• Unload boards and stack on pallets or six wheel carts. Push pallet jacks or six wheeled carts through store to display areas.
• Maintain cleanliness of display areas and freezers.
• Other duties as assigned.

Skills

Customer service

Customer interaction

Independent worker

Follow instructions

Clerical experience

Job description

Albertsons Companies seeks a Frozen Food Manager to lead the Frozen Department, deliver exceptional customer service, and drive sales and profit. You will train and supervise Frozen Food Clerks, manage stock, and ensure product availability.

You will handle price changes, rotate stock, maintain displays, and coordinate with store operations. Experience in grocery or clerk roles is preferred, with a strong emphasis on safety and teamwork.