Frozen Foods Manager

Redner's Markets, Inc.; Allentown (Lehigh County); On-site; USD 35,000 - 45,000; Full time

Job summary

A prominent grocery retailer is seeking a Frozen Foods Manager responsible for managing the frozen foods department and ensuring product quality and customer service. Responsibilities include overseeing inventory, staff supervision, and merchandising. Candidates must have strong inventory management skills and the ability to maintain a high level of customer satisfaction. The position requires physical stamina to work in a cold environment and lift products as needed.

Qualifications

• Ability to read and write for tagging merchandise and maintaining inventory.
• Capability to follow written and verbal instructions.
• Physical ability to lift up to fifty pounds and stand for long periods.

Responsibilities

• Manage frozen foods department ensuring quality and safety.
• Oversee inventory management and product displays.
• Train and supervise department staff.

Skills

Inventory management

Customer service

Supervisory skills

Merchandising

Job description

80 Lehigh Street
2323 Lehigh Street
Allentown, PA 181034702, USA

POSITION TITLE: Frozen Foods Manager
DEPARTMENT: Grocery
REPORTS TO: Store Director and District Manager
FLSA STATUS: Non-Exempt

JOB SUMMARY: Responsible for managing the frozen foods department, ensuring that all products meet the highest standards of quality, safety, and customer service. This includes overseeing inventory management, merchandising, and daily staff operations.

Essential Job Functions

• Verify all deliveries against invoices and note any shortages or overages and report them to the appropriate personnel.


• Responsible for price changes within the department.


• Maintain an acceptable inventory level by using proper ordering techniques.


• Plan and implement product displays, promotions, and layout designs to increase sales and improve customer experience, as directed by the Store Director.


• Properly rotate products to control freshness and remove out-of-code items from the inventory system.


• Maintenance of temporary price reduction of certain products.


• Communicate temperature failure of cases, shelves, and storage areas to manager in charge.


• Control damaged merchandise by calling in any damages and properly storing damages for sales representatives.


• Maintain good customer relations.


• Supervise and train frozen foods department staff.


• Greet all customers to our store and be observant while working.


• Abide by all company policies as stated in the Employee Handbook.

Supplemental Job Functions

• Transport products to storage areas, and to sales floor.


• Maintain shelves and cases to ensure customer satisfaction.

Minimum Knowledge, Skills, and Abilities Required

• The ability to read and write to properly tag merchandise, ordering, and maintaining inventory levels.


• Ability to follow written and verbal instructions.


• Must be able to lift up to fifty (50) pounds thirty percent (30%) of the time.


• Must be able to stand upright for most of your scheduled work shift and work in the cold freezers.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.