Frozen Foods Lead Clerk: Customer Experience Champion

The Kroger Co.; Hutchinson (KS); On-site; USD 42,000 - 56,000; Full time

Job summary

The Kroger Co. in Hutchinson, KS is seeking a dedicated department supervisor for the Frozen Foods area. You will lead daily operations, ensure a safe, clean, and welcoming environment, and drive sales while maintaining high quality standards.

You will manage scheduling, train associates, enforce company policies, and collaborate with store management to meet department goals. Strong communication and organizational skills are essential; previous retail or grocery experience is a plus.

Qualifications

• Effective communication and customer service skills are essential.
• Proficiency in basic math for sales and transactions.
• Ability to remain calm and productive in stressful situations.
• Must be 18 years of age or older.

Responsibilities

• Promote trust and respect among associates.
• Communicate department information to associates.
• Collaborate with associates and promote teamwork to achieve goals.
• Set and monitor department performance goals and budgets.
• Develop staffing schedules to manage customer volume.
• Train associates and participate in performance evaluations.
• Adhere to all laws and company policies.

Skills

Effective communication

Basic math

Stress management

Age 18+

Education

High school diploma or equivalent

Job description

The Kroger Co. in Hutchinson, KS is seeking a dedicated department supervisor for the Frozen Foods area. You will lead daily operations, ensure a safe, clean, and welcoming environment, and drive sales while maintaining high quality standards.

You will manage scheduling, train associates, enforce company policies, and collaborate with store management to meet department goals. Strong communication and organizational skills are essential; previous retail or grocery experience is a plus.