Frozen Foods Dept Lead - Elevate Customer Experience

Kroger; Green Bay (AL); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger is seeking a team member to deliver outstanding customer service, stock shelves, answer questions, and help maintain a clean, safe store environment. You will support the department manager to meet sales goals and execute promotions. Prior retail experience is helpful, and strong communication is essential for success.

Must be 18+ with basic math skills; bilingual abilities are a plus. This is an on-site position in a busy department, with opportunities to grow within the store.

Qualifications

• Must be 18 years or older.
• Ability to handle stressful situations.
• Excellent communication skills with customers and team.
• Basic math skills for handling cash, counting, and transactions.

Responsibilities

• Provide outstanding customer service and answer product questions.
• Assist department manager in achieving goals and maintain department standards.
• Stock, label and inventory department merchandise; monitor sell-by dates.
• Maintain safe, clean environment; report safety risks and incidents.
• Promote Kroger's Customer 1st strategy and greet customers warmly.
• Stay informed about promotions, ads and product details.

Skills

Effective communication

Stress management

Basic math

Job description

Kroger is seeking a team member to deliver outstanding customer service, stock shelves, answer questions, and help maintain a clean, safe store environment. You will support the department manager to meet sales goals and execute promotions. Prior retail experience is helpful, and strong communication is essential for success.

Must be 18+ with basic math skills; bilingual abilities are a plus. This is an on-site position in a busy department, with opportunities to grow within the store.