Frozen Foods Associate — Customer-First Service & Freshness

Kroger; Los Angeles (CA); On-site; USD 17,908 - 22,041; Full time

Job summary

Kroger in Los Angeles is hiring for a customer-focused team member to deliver outstanding service and a safe, clean shopping environment. You will assist customers, answer questions about products, and support the department manager in achieving sales and profit goals while upholding quality standards.

The role requires strong communication, ability to work in a fast-paced setting, basic math skills, and a willingness to learn about products and promotions.

Qualifications

• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and appreciated by answering questions about products.
• Gain knowledge of products and respond to questions, making suggestions.
• Inform customers of specials and promotions.
• Recommend items to ensure customers get what they want.
• Check product quality and monitor sell-by dates.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and ensure temperatures are logged.
• Notify management of safety risks and incidents.
• Inspect equipment and communicate repairs needed.

Skills

Effective communication

Stress management

Basic math

Retail experience

Second language

Job description

Kroger in Los Angeles is hiring for a customer-focused team member to deliver outstanding service and a safe, clean shopping environment. You will assist customers, answer questions about products, and support the department manager in achieving sales and profit goals while upholding quality standards.

The role requires strong communication, ability to work in a fast-paced setting, basic math skills, and a willingness to learn about products and promotions.