Frozen & Dairy Customer Specialist

Food Lion; South Hill (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion in South Hill, VA is seeking a Retail Perishable Associate to provide quality customer service in the Perishable Department. You will help maintain standards, assist with product placement, and ensure food safety while supporting store goals.

Responsibilities include fast, friendly service, accurate stocking, using inventory tools ACIS and CAO, receiving deliveries, rotating stock, and upholding company policies and safety guidelines.

Qualifications

• High school graduation or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Understand and use company tools such as ACIS and CAO.
• Receive deliveries, code where applicable, rotate and put in appropriate storage area.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
• Wrap, label, weigh and stock meat case as requested or needed.
• Properly clean and sanitize the department.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.

Skills

Interpersonal skills

Organization

Customer service

Willingness to learn

Tech aptitude

Age requirement

Physical ability

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in South Hill, VA is seeking a Retail Perishable Associate to provide quality customer service in the Perishable Department. You will help maintain standards, assist with product placement, and ensure food safety while supporting store goals.

Responsibilities include fast, friendly service, accurate stocking, using inventory tools ACIS and CAO, receiving deliveries, rotating stock, and upholding company policies and safety guidelines.