Frozen & Dairy Associate — Fast, Friendly Service

Food Lion; Monroe (NC); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Food Lion in Monroe, NC is seeking a Perishable Department team member to deliver quality customer service, maintain product standards, and maximize sales while minimizing shrink. The role involves stocking, rotating stock, and upholding food safety practices.

You will handle deliveries, use ACIS and CAO tools, and complete CBT training to stay compliant with company policies. Prioritize safety and customer satisfaction in a fast-paced environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience.
• Receive deliveries, code where applicable, rotate and store properly.
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise follows policies.
• Maintain proper product levels in the Perishable Department (meat, dairy, etc.).
• Understand and use company tools such as ACIS and CAO.
• Wear the Food Lion uniform with name badge when on duty.

Skills

Customer service

Communication

Interpersonal

Organizational skills

Education

High school diploma

Tools

ACIS

CAO

Job description

Food Lion in Monroe, NC is seeking a Perishable Department team member to deliver quality customer service, maintain product standards, and maximize sales while minimizing shrink. The role involves stocking, rotating stock, and upholding food safety practices.

You will handle deliveries, use ACIS and CAO tools, and complete CBT training to stay compliant with company policies. Prioritize safety and customer satisfaction in a fast-paced environment.