Frontline Shortage Control & Security Associate

Burlington Stores, Inc.; Saint Peters (MO); On-site; USD 18,000 - 23,000; Part time

Benefits offered by this job

Associate discount

Medical coverage

401(k) plan

Paid time off after 1 year

Paid holidays

Paid sick time

Job summary

Burlington Stores, Inc. in Saint Peters, MO is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and assist store leadership in reducing theft and safeguarding store assets. This role requires attention to detail, strong communication, and a flexible schedule including nights, weekends, and holidays.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and visually monitor the store environment.
• Maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting.
• Ability to work in a fast-paced, high-pressure environment with disciplined decision making.
• Excellent communication with customers and co-workers.
• Excellent leadership skills supporting productive business relationships.

Responsibilities

• Monitor store entrances and high-risk areas to reduce opportunities for theft.
• Greet every customer entering or exiting the store with a warm smile and confident greeting.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Support shortage-reduction programs and training for associates.
• Maintain a professional appearance and adhere to dress standards.
• Partner with store and field leadership to uphold safety and security standards.

Skills

Customer service

Security awareness

Communication

Leadership

Job description

Burlington Stores, Inc. in Saint Peters, MO is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service.

You will monitor entrances, greet customers, and assist store leadership in reducing theft and safeguarding store assets. This role requires attention to detail, strong communication, and a flexible schedule including nights, weekends, and holidays.