Frontline Member Care Specialist (Float)

7 17 Credit Union; Canfield (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

7 17 Credit Union in Canfield, OH is seeking a Member Services Representative to greet members, process transactions, and guide customers through accounts and loans. You will handle deposits, withdrawals, transfers, and remote banking setup while upholding privacy and policy compliance.

The role emphasizes friendly, professional service and relationship-building at the branch. Strong cash handling, accuracy and customer service are essential, with opportunities to cross-sell and support a busy,

Qualifications

• High school diploma or equivalent required.
• Customer service mindset with attention to detail.
• Ability to handle cash transactions accurately.

Responsibilities

• Greet and assist members with transactions and account needs.
• Process deposits, withdrawals, transfers and loan requests.
• Maintain privacy and comply with credit union policies.
• Assist with remote banking setup and instructions.
• Build relationships to identify member needs and referrals.

Skills

Customer service

Team player

Problem solving

Attention to detail

Communication

Education

High school diploma

Tools

PC software

Credit union software

Job description

7 17 Credit Union in Canfield, OH is seeking a Member Services Representative to greet members, process transactions, and guide customers through accounts and loans. You will handle deposits, withdrawals, transfers, and remote banking setup while upholding privacy and policy compliance.

The role emphasizes friendly, professional service and relationship-building at the branch. Strong cash handling, accuracy and customer service are essential, with opportunities to cross-sell and support a busy,