Frontline Lot Associate: Customer Service & Vehicle Load

The Home Depot; Texas; On-site; Full time

Job summary

A leading home improvement retailer in Wisconsin is looking for a Lot Associate to assist customers with vehicle loading and manage the store entrance. Responsibilities include maintaining carts and providing exceptional customer service. The role requires excellent customer service skills, as you'll be one of the first and last points of interaction for customers. This position plays a vital role in ensuring customer satisfaction while also working closely with store associates.

Qualifications

• Excellent customer service skills are required.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Maintain a sufficient quantity of carts near the entrance of the store.
• Interact with associates and customers.
• Provide excellent customer service.

Skills

Customer service skills

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.