Lot Associate

The Home Depot; Grand Rapids (MN); On-site; USD 16,531 - 20,664; Full time

Job summary

The Home Depot in Grand Rapids, Minnesota, is seeking Lot Associates to assist customers with loading their vehicles and maintain store entrance operations. A key aspect of this role is delivering excellent customer service, making effective customer interactions crucial. Applicants should have strong customer service skills and physically assist in maintaining cart availability at the entrance.

This position ensures a welcoming atmosphere at the store while fulfilling essential responsibilities related to customer interaction and support.

Qualifications

• Excellent customer service skills are required.
• Ability to assist customers with loading their vehicles.
• Capability to maintain carts near the entrance.

Responsibilities

• Assist customers with loading their vehicles.
• Monitor and maintain the entrance of the store.
• Interact with customers as they enter or leave the store.

Job description

Job Description

Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required.